Joan Jepkemoi C.

• ● Manage and coordinate shifts in a high-volume returns logistics site handling 300–400 trucks daily.

• ● Assign and monitor tasks across departments, ensuring optimal workforce allocation and activity tracking.

• ● Anticipate workload peaks and proactively reallocate staff to maintain KPIs and operational flow.

• ● Support and act as deputy for the Supervisor, ensuring seamless operations during absences.

• ● Identify, resolve, and implement preventive measures for process faults to improve efficiency.

• ● Oversee receipt, cleaning, sorting, storage, and dispatch processes in line with company procedures.

• ● Enforce adherence to safety protocols and operational standards.

• ● Communicate KPI performance, operational needs, and improvement strategies to management.

• ● Lead within a two-shift system, maintaining team motivation and productivity.

• ● Lead by example on the floor, actively supporting operational flow while managing minor administrative duties.

• ● Conducting comprehensive scientific literature reviews.

• ● Writing detailed reports on webinars and online workshops.

• ● Proofread articles for Publication to ensure accuracy and clarity.

• ● Composing concise and accurate meeting minutes.

• ● Participating in professional conferences.

• ● Engaging the community of practice with an up to date report on female genital mutilation.

• ● Conducting interviews with stakeholders.

• ● Utilized Microsoft Dynamics 365 Supply Chain Management and Azure IoT enabled robotic systems to efficiently pick and fulfill orders, ensuring accuracy and meeting tight deadlines.

• ● Initiated robot picking packed items to the output section.

• ● Inspected products for quality and ensured secure packaging to prevent damage.

• ● Labeled packages with shipping information and maintained inventory accuracy.

• ● Operated packing tools and machinery safely while adhering to health and safety guidelines.

• ● Collaborated with team members to ensure timely order fulfillment and a clean workspace.

• ● Quality control of items before packing.