About Joana
Portuguese
Native or bilingual
English
Fluent
French
Conversational
Spanish
Conversational
Experience
- European Investment BankAdministrative AssistantBANKING AND INSURANCEMarch 2026 - Today (5 months)Luxembourg, LuxembourgProvide administrative support to the Cercle Clubs within the bank (manage memberships).Support in the events organization for the Cercle Group.
- AMGENExecutive AssistantNovember 2023 - December 2024 (1 year and 1 month)Lisbon, Portugal• • Optimized calendar management, travel arrangements, expenses and meetings of 8 C-level managers in UK and Ireland remotely.• • Managed supplier relations and oversaw purchase order and invoicing workflows.• • Delivered comprehensive training to various teams and affiliates, bolstering operational efficiency and reinforcing HR support strategies.• • Contributed to multiple projects (KPI's, Standardization, Process MAP'S), applying innovative strategies to enhance affiliate support.• • Contracts optimization with suppliers and HCP.
- AMGENAdmin CoordinatorOctober 2021 - October 2023 (2 years)Lisbon, Portugal• • Responsible for diary management (meetings, travel, expenses)• • Creation of PO (purchase order), suppliers management and invoice process• • Supported the human resources department (new hires and leavers; trainings)• • Supported the events commitee in the organization of meetings, conferences and social gatherings.
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Education
- MSC IN INTERNATIONAL EVENTS MANAGEMENTEM NORMANDIE2019
- POST-GRADUATION IN EVENTS STRATEGIC MANAGEMENTESHTE - ESCOLA SUPERIOR DE HOTELARIA E TURISMO DO ESTORIL2017POST-GRADUATION IN EVENTS STRATEGIC MANAGEMENT