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Joana E SilvaJE

Joana E Silva

Virtual Administrative and Commercial Assistant

€210/day
Strasbourg, FR
3-7 years
Administrative management
Commercial support
Mastery of digital tools
Clear and professional communication
Autonomy and organization

Average response time: 1 hour

Freelancer profile translated to English.
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About Joana

Independent administrative and commercial assistant, I support companies and freelancers in managing and organizing their activities.

With 3 years of experience in real estate and experience in planning, I am organized, responsive, and autonomous. I enjoy structuring, moving projects forward, and streamlining customer relationships.

👉 Administrative management
👉 Commercial support & customer follow-up
👉 Planning & coordination
👉 Tracking tables and reporting

My goal: to save you time and free your mind.

  • Portuguese

    Native or bilingual

  • Spanish

    Conversational

Remote only
Primarily works remotely

Experience

  • Mobilité Club Académie,
    Planning Officer
    AUTOMOBILE
    June 2025 - Today (1 year)
    Strasbourg, France
    Planning and organization of awareness-raising internships nationwide. Administrative management: tracking intern attendance, data entry, and pre-processing of invoices. Client and partner relations: handling complaints, liaising with insurance companies. Proficiency in Excel and internal software for tracking and updating tables.
    Administrative management Customer relationship management (CRM) Autonomy and organization Organization and planning Incident management
  • Cabinet Scheuer,
    Administrative and Commercial Assistant
    REAL ESTATE
    June 2022 - June 2025 (3 years)
    Molsheim, France
    Routine administrative management. Complete management of client files (purchases, sales, rentals). Schedule management. Agency call management / client reception. Real estate transaction follow-up (invoice creation/tracking). Coordination with teams / notaries. Drafting and formatting administrative documents. Updating databases and tracking tables.
    Administrative management Customer relationship management (CRM) Structuring and optimizing processes Commercial support Autonomy and organization

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Education

  • Scientific Baccalaureate
    2020
    Baccalauréat scientifique
  • Community management training
    2022
    Formation community management

Skill set

Customer relationship management (CRM)
Structuring and optimizing processes

Categories

  • Other