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Jean-Marc CharlesJC

Jean-Marc Charles

CTO and C-Level Coach

€1,200/day
2 projects
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Jean-Marc

I help companies re-establish the link between tech/product and business/sales teams by restoring meaning and establishing common language.

After 20 years as a tech and product manager in hyper-growth companies such as BlaBlaCar, BackMarket, Aircall, or Meetic, I now support leaders in rationalizing their delivery teams.

I intervene to:
- Help the executive committee understand what the tech and product teams do, gain visibility, challenge priorities, and have a roadmap consistent with the company's challenges
- Help tech and product teams embrace the business challenges of projects
- Help you recruit the best senior profiles (CTO, VP, Head of, manager, or leads) by participating in interviews and defining the onboarding process for long-term collaboration
- Structure and lead the tech team to grow while improving delivery velocity and quality

Some situations that match my offer:
- You wonder why, by hiring more, you don't deliver more
- You've lost sight of what tech and product teams deliver
- You need help resolving conflicts or retaining employees
- The CTO needs to evolve their posture
- Tech teams don't understand business objectives well
- Tech/product and business don't speak the same language
- You don't know how to grow your teams from 10 to 100 employees
- Your teams think you don't have the right tools or methods
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 50km), Nantes (up to 50km), Lyon (up to 50km), Lille (up to 50km), Bordeaux (up to 50km)

Experience

  • Antlice
    Executive Coach
    CONSULTING AND AUDITS
    June 2022 - Today (4 years)
    Paris, France
    - Leadership team coaching (individual or team)
    - Operational support: Part-Time CTO
    - Organizational Audit of Tech and Product teams
    Professional Coaching Individual Coaching Leadership Coaching Team Coaching Executive Coaching
  • blablacar
    Head of Engineering BlaBlaSure (BU)
    TRANSPORTATION
    October 2018 - October 2019 (1 year and 1 month)
    Paris, France
    For this brand new line of revenue for BlaBlaCar, I was in charge of building a team from scratch hand in hand with the Business Team, by:
    - Defining the hiring strategy for tech and product
    - Defining the product, from 0 to 1: https://assurance.blablacar.fr/
    - Piloting product and tech teams (and ensure stack consistency with BlaBlaCar tech teams)
    - Making sure we had a good sync between this new Insurance Business Team and our stakeholders... See more
  • blablacar
    Head of Engineering
    TRANSPORTATION
    December 2009 - October 2016 (6 years and 10 months)
    Paris, France
    For this position at BlaBlaCar, I took care of:
    - Operational organization: lead implementation of new organization around full stack teams (Tribes and Squads) (read article in attachment)
    - Roadmaps synchro (including projects interdependencies detection and resolution)
    - Knowledge sharing: leading internal management training, drawing sessions, and building tools to facilitate this sharing mindset (BlaBla Foundry)
    - Strategic projects focus and synchro between various teams (Business, Tech & Product, Marketing, etc.)
    - Maintain company's values and people wellness

    Article : http://previous.blablatech.com/blog/blablanatomy

    Before this position:

    Head of Technical Programs
    Employment dates Sept. 2013 – Jan. 2016

    - Tech team organization: detect frictions and implement new solutions to improve team velocity and happiness. Ex: Reaching 10 engineers in the team, we started to lose efficiency and communication. I was actor to create teams and implement Agility Framework (Scrum) to solve this (with fun facts)
    - Roadmap management: support our 3 founders to plan the next months and transform their vision into tasks and finally communicate this vision directly to the developers

    Project Manager: responsible for the B2B Business Model
    Employment dates Dec. 2009 – Sept. 2013

    Carpooling B2B product (UX and UI):
    - Lead of the tech team (development)
    - Hiring team to help me to release of new platforms: product and communication positions
    - Release of 120 platforms for companies, following the PDIE plan ("Inter-company Travel Plan")
    - Global Team coordination (Marketing, Communication, Technical, Admin, Legal)
    This position was the opportunity to support and advise our partners to use our features or implement tailor-made ones.
    - Project Management for the B2C Carpooling products: Covoiturage.fr, "Agenda" product, and mobile products, Webservices, widget and SSO

Reviews

5.0

Out of 1 rating

A

Antoine

Pulp

Reviewed on 3/10/2020

Recommendations

NC
Nicolas S.NS
FU
Noémie Coget and 2 other people have recommended Jean-Marc

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Education

  • Executive MBA
    Epitech
    2016
    Pour compléter mes compétences acquises, j’ai approfondi pendant 2 ans mes connaissances de l’entreprise : sur la partie "savoir faire" (compta, finance, marketing, communication, …) et surtout sur le "savoir être" (coach, stage GIGN, process com, ateliers en groupes, etc). Ces expériences très challengeantes m'ont permis d'apprendre très vite pour être plus à l'aise dans des situations complexes. Grâce à ce diplôme, j'ai pu notamment créer la Business Unit de 0 avec mon homologue pour la partie Business (Equipe d'une dizaine de personne aujourd'hui avec un nouveau produit qui propose une assurance automobile sous un nouvel angle).

Certifications

  • Executive Coach HEC
    HEC
    2024
    Professional Coaching Leadership Coaching Certified Professional Coach Professional Coach Leadership Coaching Leadership Coaching Professional Coaching
  • ProcessCom PCM
    KCF
    2026
    Process Com Process Communication Model PCM Process Communication

Skill set

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