Freelancer profile translated to English.

Description

With 4 to 5 years of experience in IT, I offer my expertise to meet your needs. Having started as a HelpDesk technician, I have developed a strong ability to support users and manage their requests. My career then led me to work on a nuclear project, where I handled various administrative tools (SCCM, ticketing, phone enrollment, user account management).

I also acquired skills in on-site support, particularly at Airbus, enabling me to handle troubleshooting and replacement of IT equipment and assist users with various applications. Finally, my six months of experience in application support at SocoTech allowed me to evolve on over a hundred specific business applications and general enterprise tools.

Versatile and responsive, I am available for any IT mission, whether it's technical support, application management, or system administration. Do not hesitate to contact me to discuss your needs!

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Fontenay-le-Fleury (up to 15km)

Spie ICS
Helpdesk Technician
December 2022 - September 2023 (9 months)
Toulouse, France
Front Office - SCCM Office Suite-Deployment - VoIP/Mobile-AIRWATCH
Ticket Processing - BACK-OFFICE (Easyvista) - Application Support (SAP/Autocad
etc..)- Office Suite/Outlook
Spie ICS
On-site IT Technician
October 2023 - March 2024 (5 months)
Toulouse, France
Incident processing (Service Snow) Software and Hardware on various
devices: Laptop, Desktop, Tablet, Smartphone within Airbus
Spie ICS
Masterclass Presenter
March 2023 - June 2023 (3 months)
Toulouse, France
Conducting MASTERCLASSES as a "Trainer Technician" for the
"Smartphone for All" project at AIRBUS, which involved equipping each Airbus employee with an enrolled Smartphone