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Description

Project Methodologies: Predictive and/or Agile Methods

💪 +12 Years of Experience

👨‍💻 Advanced Technical Skills

📊 Results and efficiency approach

✨ Leadership and rigor in solving multiple and complex problems

Supporting small and medium-sized businesses in their digital transformation around business needs and process optimization.

👉My proposals:

- ERP Management, Migration, Deployment

- Dynamics CRM Deployment, Management, Migration: Sales, Customer Insights, Field Service

- MRP / MES Deployment, Management, Migration

- Power BI Deployment with data model implementation

- Testing Strategy: Test Plan, Data Set, Reporting

- Tool Expertise: Dynamics 365

🤝Expertise

With over 12 years of experience in IT management and as a project manager, I have carried out a wide variety of tasks:

- RFI / RFP

- Requirements gathering

- Process mapping

- Business process optimization (HR, Management Control, Production, Sales, ...)

- Change management

- Data / BI Reporting

- Incident management

- Software development

- Infrastructure deployment

- IT security management optimization

- Service management

- Deployment of in-house or market business tools

All my skills allow me to support you with your needs in a personalized way, taking into account your processes and internal rules.

🚀Key Skills

- Expertise in ERP / CRM business processes

- Project management

- Change management

- Process optimization

- Service management

- Change management

- Specification writing

- Support in defining needs

- Analysis

- Partner consultation

- Multi-activity/multi-domain project steering

- Cross-functional exchanges with different types of stakeholders (Infrastructure, development, business)

- Support for project ownership (AMOA)

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Chambéry (up to 50km), Lyon (up to 50km), Grenoble (up to 50km), Annecy (up to 50km), Paris (up to 50km)

EDF solutions solaires
CRM PROJECT MANAGER
ENERGY AND UTILITIES
May 2024 - Today (2 years and 1 month)
Lyon, France
RUN Management
BUILD Management
Project steering for the creation of a new instance
Integrator management
Development execution
Business scoping
RFI/RFP Dynamics 365 Project Management
SNCF Voyageurs
CRM CONSULTANT
TRANSPORTATION
November 2023 - Today (2 years and 7 months)
Lyon, France
Project for the deployment of a new customer communication channel for the Marketing and CRC departments
o Project steering
o Analysis of legal constraints
o Facilitation of project committees
o Liaison for exchanges between business departments and IT
FRENEHARD Pliage
IT CONSULTANT
E-COMMERCE
February 2023 - Today (3 years and 4 months)
La Trinite, France
Project for the deployment of a new business activity in industry (B2B, B2C): Web / Mobile Application
o Management of application interfaces (ERP, MES, E-commerce): API, SQL, EDI
o Steering development team for E-commerce site deployment: Wordpress/Woocommerce/PHP/JS
o Evolution of business processes: Definition, Execution, Documentation
o Construction of a data model and associated BI reports: ORACLE, WEB, SQL, POWERBI
API SQL E-commerce PHP JS

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Engineer
EI CESI of Rouen
2015
Activités et associations : Président du bureau des sports
DUT, Electrical Engineering and Industrial Computing
IUT of Rouen
2012
DUT, Génie Electrique et Informatique Industrielle

Jimmy Carolle

CRM Dynamics 365 Project Manager

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