Julien Ganga

Coordinate the implementation of a set of international digital projects for TOTAL's Civil Society Engagement department:

- Deployment of a contact management platform

- Execution of a POC on an impact measurement platform

- Evolution of the Group's intranet spaces

- Implementation of newsletters

Cross-functional skills used:

A world leader in sustainable housing, designing, producing, and distributing high-performance construction materials, I am responsible for managing the relationship between business units and technical teams in the maintenance and development of new features for Master Data Management.

Scope and analyze needs expressed by Business Units

Needs gathering

Formalization & implementation of functional specifications

Backlog management (Agile Methodology)

Ticket creation and validation

Write and update functional deliverables

Transmission of features to technical teams

Development of various tests based on ongoing projects

Deployment of new processes and new information system to group companies.

Report and manage technical anomalies of the Supplier portal / platform

Functional support

Conduct various training sessions: in-person, mentoring, virtual classes, etc.

Train and support change for all agency employees within the Group's brands on topics of process automation (Machine Learning) and data governance.

Define and share the product vision

Prioritize product evolutions in line with previously defined objectives

Participate in customer experience design workshops

Gather and clearly communicate operational requirements to the development team. Understand and define the priority order of functionalities in the product backlog. Monitor the approval process for features.

Define the product roadmap & assist in setting sprint objectives, refining the backlog, and organizing sprint planning sessions.

Write the specifications for feature documentation and processes

Establish and maintain a relationship with the client's external stakeholders