Freelancer profile translated to English.

Description

I am co-founder of OFFLOVIN and I help clinics reduce their administrative workload by 60% to 70% thanks to WhatsApp AI and Voice Agents. My goal is clear: to free your clinic from manual tasks and transition to automatic processes that run on their own, without changing your way of working.

Why work with me?

Most clinics in Spain do not yet leverage AI. They still have an overloaded receptionist, a collapsed WhatsApp, and processes that consume hours every day. It's not that the technology doesn't exist: it's that no one has adapted it to the reality of the healthcare sector. I design systems that fit your daily routine, reduce administrative load from the outset, and that your team adopts without resistance.
My background blends automation, communication, and customer experience. I have worked with Universal Pictures and Disney, and I manage a community of +130k followers. Combined with my new entrepreneurial venture in this new market, I am capable of creating clear, efficient, and easy-to-use solutions, even for non-technical teams. I don't implement "bots"; I implement processes that stick.

What I can implement

WhatsApp AI: automatic management of appointments, inquiries, and reminders 24/7
Voice Agents: confirmation and follow-up calls without human intervention
Integration with your current software without breaking anything
Express audits with roadmap, key improvements, and estimated ROI in 2-3 days
Practical training for the team to use the tool from day one

Stack

WhatsApp Business API, OpenAI, Telnyx Voice, n8n, Supabase

Real results

Dental clinic: 80 manual inquiries/day → 60% automated
Physiotherapy: no-shows from 25% → 8%
Responses: from 2h → <5 min, available 24/7

Who I work for

Clinics and healthcare centers with more than 50 daily consultations (dental, physio, aesthetic, veterinary, etc.) and overloaded teams that need to free up time without losing quality.

Languages

Spanish
Native or bilingual
English
Native or bilingual

Workplace preferences

Can work on-site

Madrid (up to 50km)

Montabes
How we automated the internal processes of an EVOO company using AI
TECH
September 2025 - Today (9 months)
Madrid, Spain
We automated the internal processes of Montabés, an EVOO company that was stuck in manual work: 15-20 hours weekly on Excel, zero real-time visibility, frequent billing errors, and stockouts. SaaS tools did not adapt to their family-run operation.

We developed a custom automation system using n8n, Evolution API (WhatsApp), custom AI, and a centralized dashboard.

What we automated:
• Real-time inventory, low stock alerts, and AI-powered replenishment predictions.
• Automatic generation of invoices and delivery notes with intelligent validation.
• Order updates, tracking, and payment reminders via WhatsApp.
• Single dashboard with stock, orders, revenue, and payments (accessible from mobile).

Results in 3 months:
• Administrative time: -70% (from 20h/week to 6h).
• Billing errors: -85%.
• Stockouts: 100% eliminated.
• Customer response time: -90% (<1h).
• ROI recovered in less than 2 months.

Technologies: n8n · Evolution API · PostgreSQL · AI (prediction + NLP) · React · Own infrastructure.
A profitable, scalable stack entirely owned by the client (zero vendor lock-in).
Process Automation Customer Service WhatsApp Business API n8n Agenda Management
INSTAGRAM – REDES SOCIALES
Content Creator
SOCIAL NETWORKS
January 2019 - Today (7 years and 5 months)
Madrid, Spain
• • Carried out a personal project, developing social media management strategies following trends, and learned to use content creation tools like CapCut or Photoshop.
• • Created and managed three entertainment accounts on Instagram from scratch, gaining a total of 130,000 followers; achieving an average of 180,000 likes this year, with a minimum monthly average of 7,000,000 profile visits, and a peak of 16,000,000 accounts reached and 2,000,000 interactions in seven days, on one of the profiles.
• • Employed advanced skills in audience analysis, content optimization, and digital growth strategies to maximize interaction and loyalty.
• • Proficient in tools such as Google Analytics, Meta Business Suite, and Instagram Insights for monitoring and optimizing key social media metrics.
Google Analytics Digital Marketing Social Media Project Management Engagement
UNIVERSAL PICTURES
Digital Marketing
SOCIAL NETWORKS
February 2025 - June 2025 (4 months)
Madrid, Spain
• • Assisted in the creation and execution of creative strategies within the digital marketing area, coordinating with international teams and external agencies.
• • Managed Universal Pictures Spain's official accounts on TikTok, Facebook, Twitter, and Instagram daily, responsible for content planning and creation, creative writing (copywriting), community interaction, and performance monitoring.
• • Developed detailed reports and analyses of digital campaign performance, including social media, influencer collaborations, and paid media campaigns.
Digital Marketing Social Media Engagement SEO Google Analytics