About Jesus Daniel
Spanish
Native or bilingual
Experience
- CreativosSoftware EngineerDecember 2024 - Today (1 year and 8 months)I helped automate multiple company processes by improving its sales and customer management system, which led to boosting its growth and development.
- MarkaribeDevelopment and Technological Support AssistantFebruary 2024 - December 2025 (1 year and 10 months)I participated in supporting the development and improvement of sales systems, working on process optimization and task automation to enhance operational efficiency. I was responsible for making adjustments and improvements to the application's interface, focusing on user experience and usability. Additionally, I supported the implementation of customer service solutions through artificial intelligence-based chatbots, trained to manage inquiries and facilitate automated ticket sales. This streamlined customer service and improved customer interaction.
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Education
- Systems EngineeringUniversidad del Sinú2022Ingeniería en sistemas
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