Freelancer profile translated to English.
Back to original languageAbout Jesus
It's a pleasure!
I offer consulting services for internal business processes to then automate them through NoCode tools. I help you stop worrying about all those repetitive tasks that are causing you to lose time and money.
Through agile development, I implement improvements in an iterative 2-week cycle, where at the end you will always receive an increase in value to your operations or you can withdraw from my services.
I have more than 3 years of experience in innovation projects, process improvements, and digital transformation.
Spanish
Native or bilingual
Can work on-site
Pontevedra (up to 50km)
Experience
- WEKAB-EL PORTAL DEL FORMADOR.Business Process TechnicianEDUCATION AND E-LEARNINGNovember 2023 - December 2024 (1 year and 1 month)La Coruña, Spain
- Identification, documentation, and optimization of business processes.
- Design of databases with Airtable for the collection, organization, and management of client data.
- Automation of workflows and key services.
- Structuring and management of the company's knowledge base.
- Analysis and integration of SaaS solutions to improve the company's information systems.
- VENEZUELAN INVESTMENT PARTNERS (VIP) CAPITALANALYSTBANKING AND INSURANCEJuly 2020 - November 2020 (4 months)Caracas, Venezuela
- Collection of financial and business information for report preparation.
- Financial Statement Analysis.
- Presentation creation.
- Preparation of Financial Entity reports.
- Humanitas: Administradora de riesgos, S.A.CUSTOMER SERVICE SPECIALISTBANKING AND INSURANCEApril 2021 - February 2023 (1 year and 10 months)Caracas, Venezuela
- Implementation of HubSpot CRM system.
- Development of proposals for the improvement of information systems.
- Management of user requirements and incidents.
- Training of personnel in the use of HubSpot CRM.
- Planning of activity schedule.
- Measurement of digital channel usage rate.
- Measurement of response times and alert generation.
- Preparation of reports on service usage.
- Data analysis
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Education
- MÁSTER INTERUNIVERSITARIO EN DIRECCIÓN INTEGRADA DE PROYECTOSUniversidad de Vigo. Campus Pontevedra2023MÁSTER INTERUNIVERSITARIO EN DIRECCIÓN INTEGRADA DE PROYECTOS
- GRADO EN ECONOMÍAUniversidad Católica Andrés Bello (UCAB)2021GRADO EN ECONOMÍA