Freelancer profile translated to English.
Back to original languageAbout Jessika
IT support, custom web creation, Gamer PC assembly.
Based in Paris, I assist individuals and VSEs/SMEs with IT and web.
Our future daily life, if you accept it:
- Senior, young, flexible, and fastVIP IT supportfor your most valuable clients.
- **Installation, maintenance, repair**, parts replacement for a wide variety of IT equipment (payment terminals, ATMs, server label printers, VLTs).
- **Creation**, **maintenance**, **upgrades**, **customization**... of WordPress and Shopify websites.
Also available remotely.
🚀 To the moon,
Signed, your Quebecer in France.
French
Native or bilingual
English
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- AccorTOPVIP IT Technician FreelanceJune 2025 - Today (1 year)Migration to Windows 11 with master image, resolution of migration bugs, migration appointments with users, data backup and transfer, incident resolution for sensitive users, etc.
- Française des JeuxIT Support TechnicianENTERTAINMENT AND LEISUREOctober 2024 - April 2025 (6 months)Assigned to the IT Kiosk.Using ServiceNow, Intune, Azure, SCCM technologies...Follow and comment on the knowledge base and procedures.
- Institut Mutualiste MontsourisIT TechnicianMEDICALFebruary 2020 - August 2024 (4 years and 6 months)Paris, FranceResolution of low-priority incidents within the hospital, account management under Citrix, account creation and management.
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Education
- Certificate in Applied Computer ScienceUniversité TÉLUQ2025Les réseaux d'entreprise, les mathématiques de l'informatique, la programmation en Java, la science des données...
- Certificate in Computer Science, Computer ScienceUniversité Laval2025Certificat en informatique, Informatique