About Patricia
Spanish
Native or bilingual
English
Conversational
Experience
- UNIVERSIDAD DE CIENCIAS APLICADASAcademic Assistant for Online LearningEDUCATION AND E-LEARNINGMarch 2021 - Today (5 years and 3 months)Lima, Peru• Cleaning, transformation, and consolidation of data from virtual support platforms (Class, Microsoft Bookings), LMS, and third-party content platforms (Coursera).• Design and development of Power BI dashboards for the analysis of engagement metrics, use of support channels, and effectiveness of academic communications.• Analysis and preparation of academic data through data cleaning and validation processes, using Python (basic level) and generative AI as support to generate analytical inputs and document processes.• Planning and management of the academic activities and multichannel communications (email, WhatsApp, and internal platforms) schedule, including monitoring their effectiveness.• Design and development of graphic materials and audiovisual resources to support communication and student experience.• Management and administration of Coursera for Campus and Blackboard Ultra, including implementation of virtual classrooms, academic tracking, functional support, and incident monitoring.
- UNIVERSIDAD DE CIENCIAS APLICADASInformation Center Assistant / AOL TeamNovember 2019 - March 2021 (1 year and 4 months)• Creation of digital and visual content for Workplace Biblioteca UPC.• Management and scheduling of publications for the academic community.• Handling online inquiries from students and faculty.• Coordination and execution of live virtual events and contests.
- INSTITUTO ADEXDocumentation Center Assistant (Library)January 2018 - September 2018 (8 months)• Assisting and guiding students and faculty.• Support in the use of virtual platforms and specialized databases.• Preparation of statistical reports and support in institutional events.
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Education
- EPEUniversidad Peruana de Ciencias Aplicadas (UPC)2024EPE
- International Business AdministrationInstituto Superior Tecnológico Privado de Comercio Exterior ADEX2017Administración de Negocios Internacionales