Freelancer profile translated to English.
Back to original languageAbout Jessica
Graduated with a Bachelor's in International Hotel Management from Vatel and a Master's in Brand Strategy & Content Management from Paris Ynov Campus, I have built a professional career combining organization, communication, and project management.
I had the opportunity to work with companies such as WOJO, Kärcher, and Elior, where I held positions as Business Partner, Internal Communications Officer, and External Communications Officer. These experiences have allowed me to develop a strong adaptability, a sense of organization, and a good understanding of a company's operational challenges.
Today, as an Executive Assistant at BMV Miroiterie Bitton, I support management in their daily tasks through administrative management, project coordination, priority tracking, and activity organization.
In parallel, I support entrepreneurs, executives, and companies as a virtual assistant, providing flexible support on tasks such as:
• Calendar management and appointment scheduling
• Email management and administrative follow-up
• Preparation of documents, reports, and presentation materials
• Project coordination and action tracking
• Meeting organization and information management
• Creation of content and communication materials
Accustomed to working with various stakeholders and environments, I quickly adapt to my clients' tools and methods (Google Workspace, Microsoft Office, Canva, project management tools).
My goal is simple: to be a real daily support, facilitate organization, save time, and contribute effectively to project completion.
French
Native or bilingual
English
Conversational
Malagasy
Native or bilingual
Remote only
Primarily works remotely
Experience
- BMV Miroiterie BittonExecutive AssistantCIVIL ENGINEERINGMay 2026 - Today (3 months)Bobigny, FranceDaily support to management in administrative management, operational organization, and improvement of internal processes.Main tasks:
- Management and organization of administrative flows: email processing, request prioritization, and tracking of actions to be taken
- Management of incoming calls and relations with clients, partners, and the company's various stakeholders
- Planning organization, appointment coordination, and tracking of management priorities
- Preparation, editing, and follow-up of quotes and client files
- Administrative follow-up of ongoing business: information gathering, document updating, and deadline tracking
- Billing follow-up, administrative element control, and client reminder management
- Creation, structuring, and improvement of internal documents and materials
- Implementation of organizational methods and processes to streamline daily company operations
- Participation in the digitalization of tools and optimization of internal practices
- Centralization and organization of information to facilitate activity tracking
- Preparation of reports, summaries, and materials necessary for activity management
- Cross-functional support to teams and assistance in managing operational needs
This experience allows me to develop a versatile approach combining executive assistance, administrative management, project coordination, client relations, and internal process optimization. - Elior FranceCommunications OfficerRESTAURANTS AND FOOD SERVICEOctober 2024 - October 2025 (1 year)Meudon, FranceManagement and coordination of external communication projects in a multi-stakeholder environment, with a role in organization, operational follow-up, and content production.Main tasks:
- Coordination of multi-channel communication campaigns: planning, action tracking, and deadline management
- Administrative organization and follow-up of communication projects
- Creation and writing of content: emails, newsletters, communication materials, and professional documents
- Management of collaborative tools (Teams) and structuring of information sharing between teams
- Monitoring the performance of communication actions through key indicator (KPI) analysis, reporting, and recommendations for improvement
- Coordination with various internal stakeholders to ensure the smooth deployment of projects
- Contribution to the improvement of communication materials and processes
This experience has allowed me to develop solid skills in project management, coordination, organization, digital communication, and performance monitoring. - Kärcher FranceInternal Communications OfficerRETAIL (SMALL BUSINESS)September 2023 - September 2024 (1 year)94380 Bonneuil-sur-Marne, France
- Writing and communication: intranet articles, newsletters
- Digital support: video editing, internal tools
- Analysis and reporting: creation of monitoring tools, process optimization
- Organization and project management: internal events, tool redesign
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Education
- Master's in Brand Strategy & Content ManagerYNOVCAMPUS2024Mastère Brand strategy & content manager
- Master's in Project Management in Tourism Strategy and Territorial DevelopmentECOSUPCAMPUS2022Mastère Manager de projet en stratégie du tourisme et développement du territoire