Freelancer profile translated to English.

Description

Organized and independent, I take charge of the overall management of your administrative tasks with complete mastery of the Office suite. With great responsiveness and a strong capacity for understanding, I quickly grasp your challenges to be operational immediately. Entrust me with your organization to serenely refocus on your core business!

Languages

English
Native or bilingual
Spanish
Conversational

Workplace preferences

Remote only

Primarily works remotely

LIAIGRE
Customer Service Coordinator
October 2020 - Today (5 years and 10 months)
• Record and process claims (create and track customer service files)
◦ • Inform clients of the progress of their case
◦ • Update databases
• • Manage orders, credit notes, merchandise returns
◦ • Liaise with technicians and workshops (manufacturer) and logistics
◦ • Write summary reports
Analyses (processing times, costs...)
LONGCHAMP
Assistant | Retail Department
December 2019 - March 2020 (3 months)
• Validation and update of sales/sale/outlet prices
• First-level IT and management hotline for stores and concessions
◦ • Follow-up of requests from Retail teams and points of sale
• • Daily update of tracking files for points of sale
PERFECTIONNEMENT D'ANGLAIS
Intensive English Course
January 2019 - May 2025 (6 years and 4 months)
Intensive course to improve spoken and professional English.
Morning to evening classes (grammar, business, vocabulary...)