About Jessica
French
Native or bilingual
English
Fluent
Spanish
Fluent
Experience
- Société OrkynCustomer Service AdvisorMEDICALJanuary 2017 - January 2022 (5 years)Toulouse, FranceNational management of customer/patient requestsTracking of complex files and emergency managementCoordination between teams and partnersEmployee training and creation of support materialsAutonomous work
- Hôpital de CahorsHospital Administrative AssistantMEDICALJanuary 2023 - Today (3 years and 7 months)Cahors, FranceManagement and follow-up of patient files in various departmentsCoordination with different medical unitsPlanning and organization of appointmentsFormatting and proofreading of medical reports
- Réseau Selectour/FramTravel AgentTRAVEL AND TOURISMJanuary 2014 - January 2016 (2 years)Cahors, FranceOrganization of tailor-made tripsBooking flights, hotels, transportation, and additional servicesAdministrative management of files (contracts, invoicing, payments) Use of GDS systems (Amadeus/Galileo)
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Education
- BTS in Tourism Sales and Production2011BTS Ventes et Productions Touristiques
- Baccalaureate in Literature2009Baccalauréat Littéraire
Skill set
Categories
- Other