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Jessica OrtegaJO

Jessica Ortega

Administrative Assistant & E-commerce Support

€150/day
Cahors, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Jessica

Losing time on your administrative tasks instead of growing your business?
I help you regain control of your administrative management and your e-commerce back-office so you can focus on what truly matters: the growth of your business.

Administrative assistant with over 8 years of experience, I support entrepreneurs, VSEs, and e-merchants in:
• Administrative Management
• Customer Relations and Support
• File Tracking and Coordination
• E-commerce Updates
• Social Media Support
• Visual Content Creation

💡 Accustomed to remote work, I work autonomously, in a structured and proactive manner. My goal: to save you time, streamline your organization, and secure your daily management.

I also offer trial collaborations to get started with peace of mind.

📩 Need reliable and efficient support for your administration or e-commerce? Let's discuss your needs.
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Fluent

Remote only
Primarily works remotely

Experience

  • Société Orkyn
    Customer Service Advisor
    MEDICAL
    January 2017 - January 2022 (5 years)
    Toulouse, France
    National management of customer/patient requests
    Tracking of complex files and emergency management
    Coordination between teams and partners
    Employee training and creation of support materials
    Autonomous work
    Versatility Adaptability and Responsiveness Emergency Management Coordination Customer Relations
  • Hôpital de Cahors
    Hospital Administrative Assistant
    MEDICAL
    January 2023 - Today (3 years and 7 months)
    Cahors, France
    Management and follow-up of patient files in various departments
    Coordination with different medical units
    Planning and organization of appointments
    Formatting and proofreading of medical reports
    Organization Patient Relations Rigor Responsiveness Discretion and Confidentiality
  • Réseau Selectour/Fram
    Travel Agent
    TRAVEL AND TOURISM
    January 2014 - January 2016 (2 years)
    Cahors, France
    Organization of tailor-made trips
    Booking flights, hotels, transportation, and additional services
    Administrative management of files (contracts, invoicing, payments) Use of GDS systems (Amadeus/Galileo)
    Organization Administrative Management Rigor Customer Relationship Management (CRM) GDS

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Education

  • BTS in Tourism Sales and Production
    2011
    BTS Ventes et Productions Touristiques
  • Baccalaureate in Literature
    2009
    Baccalauréat Littéraire

Skill set

Categories

  • Other