Jessica Macari, Healthtech AI Agent

Freelancer profile translated to English.

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Description

Reduce the administrative burden related to appointments and optimize your hospital's efficiency.

I help hospitals automate patient appointment scheduling, both by phone and online, through AI agents operational 24/7.
These agents handle a large portion of incoming requests and limit errors and duplicates.

Result: fewer resources mobilized on repetitive tasks and better use of team time.

You optimize your operational costs while improving access to care and patient satisfaction.

Languages

French
Native or bilingual
English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

HEMA
Sales Associate
RETAIL (LARGE RETAILERS)
September 2014 - Today (11 years and 9 months)
Customer reception and advice.
Needs analysis and proposal of adapted solutions
Management of telephone calls and quality customer relations
Skills: communication, active listening, understanding expectations
Freelance / Projet personnel
AI Consultant
December 2025 - Today (6 months)
Design and development of a conversational AI agent for hospitals and clinics.
Automated management of appointment scheduling by phone and via online interfaces.
Patient qualification, collection of key information, and routing to appropriate services.
Synchronization with medical schedules and reduction of unhandled calls.
Objective: improve patient experience and save time for administrative teams.
Project currently being deployed.

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