Description

I specialize in AI automation solutions for businesses looking to save time, improve customer experience and scale operations efficiently.

My work focuses on building AI agents, WhatsApp automations, intelligent customer support systems and workflow automations using modern no-code and AI tools.

I help companies automate:

• Customer support

• Appointment scheduling

• Lead qualification

• Instagram and WhatsApp communication

• CRM workflows

• AI-powered assistants

• Business process automations

Tools and technologies:

• OpenAI / ChatGPT

• GPTMake

• Make.com

• Zapier

• WhatsApp integrations

• No-code automation platforms

I focus on practical, easy-to-use and scalable solutions that help businesses reduce manual work and improve response time.

Available for freelance projects and long-term collaborations.

Languages

English
Native or bilingual
Portuguese
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Lima.AI
AI Automation Consultant
May 2025 - Today (1 year and 1 month)
São Paulo, Brazil
AI Automation Specialist helping businesses scale customer support, lead generation and operations with AI agents and no-code systems.
Sonepar
Inside Sales
RETAIL (LARGE RETAILERS)
May 2020 - June 2025 (5 years and 1 month)
Belo Horizonte, Brazil
I worked for years as an inside sales representative selling MRO products, in addition to all customer service and administrative tasks.
customer service sales administration