Jessica Levy

I design and deploy CRM strategies that truly make a difference to your revenue: acquisition, loyalty, reactivation, with a clear action plan.

What I concretely implement for you:

- Automated workflows that work for you 24/7 (Klaviyo): acquisition, cart abandonment, loyalty, reactivation of inactive customers

- Continuous conversion optimization (CRO): systematic A/B testing, personalization of messages and workflows, to turn more visitors into customers

- Precise data-driven management: qualification and fine segmentation of your database, conversational CRM, omnichannel approach, monitoring of KPIs that truly matter for your business

- An end-to-end optimized e-commerce customer journey: personalization, cross-selling, smooth conversion funnel

My method: I always prioritize actions according to your real business challenges and observed results. No off-the-shelf solutions. I am used to working with a high degree of autonomy in contexts ranging from SMEs to large organizations, where every decision must have a direct and measurable impact.

Tools mastered: Klaviyo, Shopify, Spread, Prestashop, Wordpress and the entire CRM/e-commerce ecosystem.

References: Crédit Agricole, Deeluxe, Transdev, Capgemini, Indies, La Taberna, El Monastrell, Freshquisimo, Banque Martin Maurel