Freelancer profile translated to English.
Back to original languageAbout Jessica
Hello and welcome!
I am a motivated, reliable, and eager-to-learn virtual assistant with experience in customer contact. Through my work in gastronomy, retail, and as a hairdresser, I have learned to communicate in a friendly manner, work in an organized way, and maintain an overview even in stressful situations.
I support companies with administrative tasks, email and chat support, appointment scheduling, data entry, and general customer service. I work carefully, discreetly, and solution-orientedly, and I quickly learn new programs and processes.
Trusting collaboration is important to me. I complete tasks reliably, think proactively, and work independently. My goal is to make the daily work of my clients easier so they can concentrate on their core business.
I look forward to getting to know you and supporting you professionally.
German
Native or bilingual
English
Basic
Swiss German
Native or bilingual
Remote only
Primarily works remotely
Experience
- G-VisionHair StylistFASHION AND COSMETICSAugust 2016 - September 2017 (1 year and 1 month)Bern, SwitzerlandAs a hairdresser, I individually advised clients, recommended suitable styles and cutting techniques, and implemented them professionally. A friendly atmosphere, personal attention, and customer satisfaction were always the focus. Through my experience, I was able to offer a high level of service quality in both consultation and service.
- Coop Pronto LangnauSelf-employed as a hairdresserAGRICULTUREJune 2020 - April 2021 (10 months)Langnau im Emmental, SwitzerlandIn retail, I advised clients in a friendly and competent manner, presented and replenished goods, and paid attention to quality and freshness. I was also responsible for cash register duties, orders, and compliance with hygiene and safety standards.Additionally, communication is essential here too.
- Restaurant Parkside Eat & LoungeService StaffRESTAURANTS AND FOOD SERVICEJuly 2022 - April 2023 (9 months)Thun, SwitzerlandIn service, I always looked after guests and customers in a friendly, courteous, and professional manner. My work was characterized by high customer orientation, attentiveness, and the goal of providing every guest with a positive experience. In addition to selling products and making recommendations at the table, I ensured a smooth process and a welcoming atmosphere.
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Education
- Hairdresser TrainingFriedhairich2016Coiffeur Ausbildung