JAFreelancer profile translated to English.
Back to original languageAbout Jessica
I am a remote freelancer specializing in customer service, virtual assistance, and project coordination. I help companies and entrepreneurs manage their daily activities: communication, customer support, administrative follow-up, and organization.
French
Native or bilingual
English
Fluent
Spanish
Basic
Remote only
Primarily works remotely
Experience
- HarpocratePROJECT MANAGER - MEDICAL CONGRESS ORGANIZATIONJanuary 2024 - December 2025 (1 year and 11 months)Complete event coordination. Relations with speakers and key partners. Supervision of service providers and suppliers. Creation and monitoring of communication tools. Administrative and budgetary management. Supervision of registrations and target audience.
- HappypalUSER MARKETING & CUSTOMER CAREDecember 2023 - September 2024 (9 months)Marketing campaign management. Brand management. Marketing performance analysis & reporting. Customer request management & satisfaction. Writing guides and FAQs.
- HapniMARKETING STRATEGYSeptember 2022 - December 2023 (1 year and 3 months)Develop and execute global marketing strategies. Analyze the market to identify opportunities. Segment the market and target key audiences. Oversee and optimize advertising campaigns. Manage the marketing budget and maximize ROI.
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Education
- 2023-Master in Digital MarketingF2I Business School2023-MasterMarketingDigital
- 2021-Bachelor's in Business Management2021-Licence Managmentdesentreprises