Freelancer profile translated to English.
Back to original languageAbout Jessica
I am Jessica – Process Consultant, connecting implementation and strategy.
I view processes from all angles — operational, strategic, human. Only then do solutions emerge that lead to measurable change.
I work at eye level with management teams and boards — in the areas of Business Process Management, Process Optimization, Organizational Development, and Change Management. I support decision-making processes and translate strategy into actionable structures.
My experience in Atlassian Jira and Confluence complements the consulting — from concept to implementation.
My standard: Processes that fit the people and the vision of the company.
German
Native or bilingual
English
Fluent
Spanish
Basic
Remote only
Primarily works remotely
Experience
- -Process SpecialistOctober 2021 - Today (4 years and 10 months)Focus areas:• Optimization and redesign of processes in collaboration with various teams and departments• Conception and introduction of efficient, understandable workflows with a focus on Jira and Confluence• Implementation of technical automations (e.g., with Jira Automation, Workflows, Scripting)• Conducting Proofs of Concept for the evaluation and introduction of potential software solutions• Close collaboration with the CIO on strategic process and tool decisions• Interface between IT, departments, and management – with a clear view of feasibility and impact• Process consulting with a focus on user-friendliness, clear responsibilities, and sustainable implementation
- Keine AngabeLeader Project Management / SalesDIGITAL AND ITFebruary 2019 - November 2020 (1 year and 9 months)Nürnberg, GermanyPlacement of internal employeesPlanning, design, and execution of placements for external clients- Personnel interviews, development of advancement opportunities- Communication between client, intermediary, and management- Acquisition of clients and projects- Organization, execution, and support of interview appointments- Contract negotiation / closing- Invoicing / review- Organization of business tripsCompany DevelopmentPlanning, support, and execution of internal reorganizations- Strategic support of management- Conception of various scenarios- Planning of economic viability in cooperation with accounting- Inventory of IT hardware- Sales planning and offer preparation- Communication with potential clientsIntroduction of a new Project Management ToolPlanning, evaluation of the new tool considering agile methods- Support with software procurement- Training and implementation- Creation of workflows, data maintenance, and user testing- Integration into daily business- Maintenance and bug fixing in consultation with the manufacturer- Creation of a User GuideFeasibility AssessmentResearch, determination, and planning of maximum profitability from freelancer placement, considering:- Economic feasibility.- Research and structuring of the approach- Obtaining quotes for planning-relevant components- Development of the strategy in consultation with management
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Certifications
- Mastering Design Thinking in OrganizationsHPI Academy
- Scrum Master PSM 1scrum.org2021