Freelancer profile translated to English.
Back to original languageAbout Jérôme
💡 20 years of experience at the intersection of sales and technology
✅ Over 15 years in business development, with real expertise in customer relations and business growth.
✅ A solid background in IT: support, systems & network administration, and more recently object-oriented application development.
🎯 My asset: a multidisciplinary vision that allows me to:
- Provide IT support from level 0 to 2.
- Ensure AD management (users, rights, etc.)
- Connect clients and vendors.
- Prospect (phone, email, field).
- Promote products in line with commercial strategy.
- Manage sales processes (short or long cycle).
- Reconcile and build loyalty.
- Write commercial/technical documents.
- Provide IT and commercial advice.
📍 Based in Mulhouse – Available to support your ambitious projects and put my multidisciplinary expertise to work for your goals.
I like to connect the right tools to the right people.
French
Native or bilingual
English
Conversational
Can work on-site
Mulhouse (up to 50km)
Experience
- PKhiVeIndependent consultant IT & Business consultingCONSULTING AND AUDITSSeptember 2025 - Today (9 months)Mulhouse, FranceDigital and intellectual services: paid and occasional freelance assignments (IT development, writing, moderation, micro-tasks), business strategy and IT systems consulting, digital support, gaming and lifestyle coaching...
- Clinique Alleray-Head of IT DepartmentJune 2021 - November 2023 (2 years and 5 months)Labrouste, Paris, France• Level 1 and 2 incident management,• AD management (accounts, rights),• Application support,• Technical support,• Hardware configuration,• Peripheral configuration (printer, scanner),• Hardware diagnostics,• Network diagnostics,• Network analysis,• IT asset management,• IT department management,• Subcontractor management,• SLA/SLR compliance,• Staff management,• Technical documentation writing,• Staff training,• Reporting,• Server management and maintenance,• VM,• Backup,
- STIME-Montrouge (92)Level 2 Support TechnicianOctober 2017 - May 2019 (1 year and 7 months)• Ticket management• Network diagnostics• Reporting• AD management (accounts, rights)• Application support• Technical support• Hardware configuration• Peripheral configuration (printer, scanner)• Server management and maintenance• VM• Backup,
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Education
- Bachelor's degree in Computer TechnologySERFA-Mulhouse2025Licence en Technologie informatique
- Master's degree in Computer NetworksDORANCO-Bagnolet2020Master en Réseaux informatiques