Jerome Leonetti

Implementation and optimization of creator onboarding processes.

Performance monitoring (activation, engagement, retention).

Coordination of operational teams (community managers, sales, support).

Structuring of workflows and tools (CRM, automations, reporting).

Continuous improvement of user experience and customer journeys.

Identifying and assessing companies’ sales needs.

Connecting them with the right sales professionals (field sales, telesales, business development, digital).

Rapidly deploying performance-driven solutions.

Monitoring activations and optimizing results.

Assisting organizations in complying with the ISO 27001 standard: conducting maturity diagnostics and gap analysis, implementing an ISMS (Information Security Management System), conducting risk analyses (EBIOS / ISO 27005), defining and deploying security controls, writing policies and procedures (PSSI, SoA), structuring security governance, raising awareness among teams on cybersecurity best practices, and preparing for internal and certification audits.