Freelancer profile translated to English.
Back to original languageAbout Jérôme
IT Consultant with 5 years of experience/ 3 certifications, I combine 3 years of Salesforce technical experience as a full-stack developer and 2 years in complex project management and as a product owner/business analyst in the banking sector.
🎯 Freelance Salesforce Certified (ADM 201/ PD1) | Sales Cloud & Service Cloud Specialist
💻 Full Stack Developer (Visualforce, Apex, LWC) | Scrum Master (PSM1)
📍 Expertise: Banking Sector - Retail & Salesforce IT Project Management
🛠️ Hard Skills: SalesCloud, ServiceCloud, MarketingCloud, Talend, Salesforce Inspector, Apex,
Visualforce, LWC, dataLoader, visualcode
🌟 Soft skills: Autonomy, Adaptability, English, Continuous Learning, Teamwork
📩 Available for new missions. Let's discuss your Salesforce projects!
French
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- GivaudanProduct Owner/ Product DesignerFebruary 2025 - Today (1 year and 4 months)- Agile SCRUM project management- Product and cross-product backlog management- Salesforce CRM Expert- Sales Cloud, Community Cloud- Analysis of functional and technical requirements- Presentation and writing of documents in English
- BPCE SITechnical-Functional Application ManagerSeptember 2022 - January 2025 (2 years and 4 months)Technical Project Management:- Analysis of functional and technical requirements for document management and document production.- Writing and prioritizing User Stories in Jira, with associated documentation in Confluence and SharePoint.Technical-Functional Coordination:- Interface between business teams (MOA) and technical teams (developers).- Facilitating workshops with partners, defining requirements, and presenting solutions.Application Management and Optimization:- Monitoring critical incidents to ensure optimal availability (log analysis and technical diagnostics).- Participation in the strategic roadmap, integrating evolutions and optimizations of Filenet/document production DMS applications.Integration and management of SQL databases to ensure data quality.Testing and Deliverable Quality:- Creation of test data sets and test plans for testing phases (SOAP and REST API).- Performing technical and functional tests to ensure the integrity of integrations (APIs, workflows).Data integration into test environmentsSalesforce Technological Watch: Exploration of Salesforce AI tools (Agent Force AI, Einstein AI) and completion of PSM1, Salesforce Admin 1, and Salesforce Platform Developer 1 certifications.
- EI-TechnologiesSalesforce Full Stack Developer/ Technical Consultant in AMS [Allianz/BNP/Médiamétrie, Ponant]CONSULTING AND AUDITSSeptember 2020 - September 2022 (2 years)Levallois-Perret, FranceMulti-project developer to maintain client application RUN: Evolutions/projects/supportBNP:- Automation of sales processes. Opportunity approval- Back-end development: automation of business processes via Apex, data flow management, creation of classes and triggers.- Automation of email sending, reception, and processing of data in batches- Analysis and migration of complex data (CSV, Data Loader, Salesforce Inspector).- Implementation of optimized management of customer data flows (Sales Cloud).Allianz:- Advanced configuration of Conga Composer modules for document management.-Configuration of roles, profiles, sharing rules, and system configuration.Médiamétrie:- Front-end development: creation of Visualforce pages, development with Lightning - Web Components (LWC)/Javascript, customization of user interfaces.- Management of custom object data model- Integration and optimization of data flows with TalendPonant:- Optimization of user interfaces with LWC to improve end-user experience.- Optimization of Service Cloud interfaces for customer support, reducing ticket resolution time by 20%.
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Education
- Engineering degree in Digital TechnologyISEP,Diplôme d'école d'ingénieur en numérique
- CPGE - Preparatory classes for Grandes ÉcolesInstitut supérieur d'électronique de paris2021CPGE - Classe préparatoires aux grandes