Freelancer profile translated to English.
Back to original languageAbout Jeremy
With nearly 10 years of experience as a manager in sales, customer support/service, I am a profile that loves challenges and achieving goals 💯
I can help you with recruiting your sales representatives, with analysis and skill development, and/or with challenging and motivating your teams.
Open to all types of requests, don't hesitate 🎯
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- L'ECOLE FRANCAISESales ManagerDecember 2022 - January 2025 (2 years and 1 month)Monitoring of productivity/sales KPIs and implementation of action plans. Call listening and debriefing. Coaching and follow-up for skill development. Recruitment. Sales team motivation.
- COM DATA (EUROPCAR)Sales SupervisorSeptember 2021 - December 2022 (1 year and 3 months)Management of a team of telesales representatives. Monitoring of sales and quality KPIs. Coaching and follow-up for skill development. Recruitment. Preparation and presentation of sales meetings.
- PAPERNESTTeam LeaderAugust 2016 - November 2019 (3 years and 2 months)Management of a team of teleoperators. Analysis of KPIs. Individual and collective coaching. Call listening and debriefing. Interviews for team recruitment.
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