Name: Senior Account Receivable
Price: 175 EUR
Availability: InStock

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Verifone
Account Receivable Team Lead
March 2023 - May 2023 (2 months)
Warsaw, Poland
Managing a team of 13 people (France, South Africa, Germany);
Monitoring performance of team members and reporting toManager I2C;
Planning & managing the capacity of the teams;
Ensuring the team productivity to meet the global targets;
Creating action plans for the markets with initial low performance (France);
Organising weekly Ops Calls with the stakeholders to give updates on operational performance of the team and overdue
Alcon
Account Receivable Team Lead
July 2022 - February 2023 (7 months)
Warsaw, Poland
Managing a team of 10 people (Italy & Czech Republic);
Monitoring performance of team members and reporting to Senior Manager I2C;
Planning & managing the capacity of the teams;
Ensuring the team productivity to meet the global targets;
Closure (Bad Debt report & BlackLine)
Resolving escalations
Performing training - refresh training
Credit Committee
Accenture
Collection Senior Team Lead
March 2020 - June 2022 (2 years and 3 months)
Warsaw, Poland
Managing a team of 13 people (France & Benelux);
Monitoring performance of team members and reporting to Collections Tower Lead;
Planning & managing the capacity of the teams;
Ensuring the team productivity to meet the global targets;
Ensuring Service Level Agreements for the team are met;
Organising weekly Ops Calls with the stakeholders to give updates on operational performance of the team;
Creating action plans for the markets with initial low performance;
Process improvement initiatives, working with transformation team to improve the process;
Resolving escalations as per agreed escalation path;
Assisting career development activities for team members including performance management, informal feedback, training, and resourcing.