Freelancer profile translated to English.

Description

After studying Human Sciences (Sociology and Anthropology) in Rouen and then Bordeaux, I worked for 10 years in a call center for various large groups (EDF, Monoprix, SFR, Maaf, and Chateau de Versailles).

After these 10 years, I created my own training company to pass on my knowledge, which combines customer relations, sales, and the business world with my human sciences studies, essential in the commercial and business world.

I have been independent for 10 years, working with IUTs, CFAs, and IAes, currently in the Paris region.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km), Poitiers (up to 20km)

IUT Paris Rives-de-Seine
Trainer
EDUCATION AND E-LEARNING
September 2016 - Today (9 years and 9 months)
Paris, France
Trainer for work-study students, in BUT TC and GEA, as well as Bachelor's degrees in:
Sales
Customer Relationship Management
Management
Social Psychology
Pedagogy Training Communication Customer Relationship Management (CRM)
IAE Paris Sorbonne
Trainer
EDUCATION AND E-LEARNING
May 2025 - Today (1 year and 1 month)
Paris, France
Trainer for Master 2 students/work-study students for the customer relationship management and CRM module.
Pedagogy Communication Training Group Management
CFA DIFCAM
Trainer
EDUCATION AND E-LEARNING
September 2015 - Today (10 years and 9 months)
Paris, France
Trainer for BUT GEA and TC students/work-study students in:
Customer Relations
Sales
Customer Relationship Management
Personal and Professional Project
Pedagogy Consulting Training Customer Relationship Management (CRM)