Freelancer profile translated to English.
Back to original languageAbout Jeremie
My career path is not a straight line, and that's my greatest pride. A former network technician turned Manager (IAE Master's degree) and certified Data Analyst (Mines ParisTech), I define myself today as a Solutions Manager.
My role? To be your partner in transforming operational chaos into a fluid and high-performing organization. My approach combines the rigor of factual analysis with proximity leadership focused on supporting and achieving team success.
What I do for you:
🔍 Identify where it's stuck: Precise diagnosis of blockages (processes, workflows, communication) to unblock your critical situations.
🏗️ Structure & Manage (PMO): Implementation of methodologies and monitoring tools adapted to your reality, without unnecessary burden.
📈 Track progress: Creation of dashboards and concrete indicators (KPIs) for total visibility on your performance.
🛡️ Minimize risks: With 15 years of commitment as a Volunteer Firefighter, I bring the necessary composure to anticipate crises and secure your objectives.
🚀 Improve performance: Continuous optimization of methods to gain reactivity and profitability.
My conviction: There are no problems without solutions, only challenges waiting for the right angle of attack.
Available for assignments in Reunion Island or remotely (advantage of the time difference for clients in mainland France).
French
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- FREEOperations Manager AssistantTELECOMMUNICATIONSJuly 2024 - March 2025 (8 months)Saint-Denis, RéunionExperience: Network supervision and flow management – FreeSupervision and maintenance: Monitoring performance and curative maintenance of the mobile network to ensure maximum service availability.Service provider management: Operational management and supervision of subcontractors (coordination of interventions, quality control, and deadline adherence).Process optimization: Support in deploying an internal management solution (ERP) to structure logistics tracking and streamline resource allocation.
- CircetMaintenance TechnicianTELECOMMUNICATIONSDecember 2016 - July 2022 (5 years and 7 months)Saint-Denis, RéunionExperience: Infrastructure Maintenance Technician – Circet (SFR Project)Ensuring service continuity and compliance of critical telecom network infrastructure (mobile and fixed) for SFR. Interventions across multiple technical areas in preventive and curative maintenance.Technical Intervention Areas:Mobile & Radio Network: Operational maintenance of broadcast sites (relay antennas). Working at heights and in confined spaces for troubleshooting radio and transmission equipment.Energy Infrastructure: Responsible for the power supply chain of critical sites.Maintenance and compliance of electrical panels (TGBT).Maintenance of backup systems: battery banks (autonomy) and Generators (GE).Switchover tests and verification of uninterrupted power sources.Fiber optic networks: Maintenance of transmission links, continuity diagnostics, fiber splicing, and reflectometry measurements to ensure nominal network throughput.Methodology and Expertise:Incident Management & SLAs: Time-constrained interventions to meet the operator's service restoration commitments (Service Level Agreements).Troubleshooting (Root Cause Analysis): Application of rigorous protocols to identify failures in interconnected systems (energy/radio/fiber).Reporting: Writing detailed technical reports and updating network infrastructure databases.Safety: Strict adherence to electrical safety standards and procedures for accessing sensitive sites.This field experience has allowed me to develop expertise in managing complex operational flows, solving problems in critical environments, and adhering to industrial processes.
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Education
- Master Management et Administration EntrepriseIAE Réunion2022Spécialité : Création et Développement d'Entreprises Innovantes IAE (Institut d'Administration des Entreprises) Ce cursus de management transversal m'a permis de compléter mon expertise opérationnelle par une vision stratégique globale. Orienté vers l’agilité et l’innovation, ce Master a renforcé ma capacité à piloter des transformations dans des environnements complexes et incertains. Axes majeurs de compétences : Stratégie & Excellence Opérationnelle : Analyse de business models et mise en œuvre de stratégies de croissance (Lean Management, Design Thinking) pour optimiser la valeur délivrée. Pilotage de la Performance : Maîtrise des leviers financiers et organisationnels pour aligner les opérations sur la vision de l'entreprise (ROI, KPI). Conduite du Changement : Accompagnement des équipes lors de transitions structurelles, en plaçant l’humain au cœur de la réussite du projet. Management de Projets Complexes : Structuration de projets de la phase d'idéation au déploiement, avec une obsession pour la fluidité des flux. Le lien avec ma démarche de Manager de solutions : Cette formation me permet de faire le pont entre les enjeux de la Direction (Vision, Rentabilité) et les réalités du terrain (Opérations, Maintenance). J'apporte une approche agile et pragmatique qui garantit que chaque solution mise en place soit à la fois techniquement robuste et économiquement viable.