Description

I help small businesses and teams save time and win customers with AI automation and multilingual content.

What I build for you:

• AI voice agents that answer the phone and book appointments (Retell) — so no call, and no customer, gets lost

• Chatbots and website assistants that handle FAQs and support

• No-code automations (Make, Zapier, n8n) for leads, emails and CRM

• Shopify stores and fast, clean landing pages (Next.js/HTML)

• Content, copy and translation in French, German and English

What makes me different: I build these systems end-to-end myself. I've shipped a working AI phone agent, my own Shopify stores, a Next.js web app and AI-assisted content pipelines — so you get someone who has actually done it, not just advised on it. And after three years of premium client advisory at Louis Vuitton, everything I deliver is clean, on-brand and genuinely customer-focused.

Native French and German, fluent English (C1). Based in Vienna, 100% remote, fast and reliable.

Français natif : j'aide les petites entreprises à gagner du temps et des clients grâce à l'automatisation IA et au contenu multilingue — agents vocaux IA, chatbots, automatisations no-code, boutiques Shopify, landing pages et contenu en FR/DE/EN. N'hésitez pas à m'écrire en français.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
German
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Louis Vuitton,
Client Advisor
November 2023 - April 2026 (2 years and 5 months)
Vienna, Austria
• • Advised and supported demanding clients across all channels, from first inquiry to resolution.
• • Handled requests, complaints and after-sales; documented and followed up every case.
• • Built and managed a personal client portfolio using CRM / clienteling tools.
• • Met individual and team service & sales targets (KPIs).
customer service Customer Loyalty/ Retention
Fursac (SMCP),
Sales Assistant
September 2022 - April 2023 (7 months)
70 Stuttgart, Germany
Advised an international, fashion-forward clientele across the full sales journey — needs discovery, styling advice and closing. Handled checkout and stock logistics, and acted as the day-to-day liaison with the Paris headquarters. Delivered a precise, on-brand customer experience in a premium retail environment.
Hugo Boss AG,
Retail Management Apprenticeship
September 2019 - March 2022 (2 years and 6 months)
Germany
Completed a structured retail management apprenticeship across the full store operation: client advisory, checkout, stock and logistics, and visual merchandising (Metzingen / Stuttgart). Learned brand standards, product knowledge and how to deliver a consistent, high-quality customer experience in a demanding premium environment.