Jens Linzner

I support small and medium-sized businesses in building clearer, more efficient, and scalable customer processes. My focus is on the selection, implementation, and optimization of CRM systems, as well as the development of meaningful automations that genuinely relieve the burden of daily work.

This involves not just setting up a tool, but mapping processes so that sales, customer service, and internal workflows interlock seamlessly. I analyze existing structures, develop suitable CRM concepts, and implement them in a practical way, including data migration, pipeline setup, automations, integrations, and training.

I work solution-oriented, comprehensibly, and with a clear focus on what a company truly needs. No unnecessary overhead, no complicated constructs, but systems that simplify daily work and support growth.

Key Service Areas:

CRM selection and CRM strategy

Implementation and system setup

Optimization of existing CRM structures

Data migration and clean data processes

Automations with n8n, Make, or Zapier

Sales processes, pipelines, and follow-up logic

Training and practical support