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Jens DierickJD

Jens Dierick

Virtual Assistant for Your Back Office

€320/day
Mannheim, DE
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Jens

Are you looking for reliable and structured support to free up your operational daily business? As a Virtual Assistant, I will take over your administrative tasks in the background – precisely, proactively, and absolutely on time.

I have specialized in the digital relief of solopreneurs, coaches, and small businesses.

🛠️ My core services for you:

Email Management: Mailbox structuring, pre-sorting & answering standard inquiries according to your specifications.

Appointment Scheduling: Calendar maintenance, coordination of customer appointments & setup of digital booking tools (e.g., Calendly).

Data Entry & Cleansing: Precise entry and formatting of contact details, customer lists, and tables (Google Sheets/Excel/Numbers).

💻 How I work:

Flexible & Digital: I work platform-independently directly in the cloud. Straightforward coordination via Slack or Microsoft Teams is standard for me.

Transparent: I record my working time for you to the minute via Toggl Track. You only pay for the time actually worked.

Bureaucracy-free: As a small business owner according to § 19 UStG, I issue invoices without VAT.

Reliability and absolute discretion in handling your data are a matter of course for me.
  • German

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • HSE
    Customer Care Agent
    August 2023 - December 2025 (2 years and 4 months)
    Customer service
    in customer service and customer support departments, handling warranty claims, accepting complaints, and processing inquiries and orders.
    Data Maintenance File Maintenance CSV PDF Trello
  • BASF Ludwigshafen
    Forklift Driver, Dispatcher
    October 2018 - June 2023 (4 years and 8 months)
    Loading and unloading
    Inbound and outbound storage
    Assembling goods orders according to dispatch specifications.
    Documentation & Control
    Inventory Management
  • Rhenus Mannheim
    Forklift Driver, Dispatcher, Shift Supervisor
    August 2008 - September 2018 (10 years and 1 month)
    Loading and unloading
    Inbound and outbound storage
    Assembling goods orders according to dispatch specifications.
    Documentation & Control
    Inventory Management

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Education

  • Completion as a construction trade worker
    1993
    Abschluss zum Baufacharbeiter
  • Basic school leaving certificate
    Hauptschule Bautzen
    1989
    Hauptschulabschluss

Categories

  • Other