Freelancer profile translated to English.
Back to original languageAbout Jens
Most growing companies don't have a strategy problem.
They have a structure problem.
Projects aren't running smoothly, responsibilities are unclear, processes live in people's heads, and the executive is stuck on issues that should have had a clear owner long ago.
This is exactly where I come in.
I work as an Interim Operations Manager and Fractional Chief of Staff with companies and teams that are growing or undergoing change, but whose internal structure hasn't kept pace.
I'm not a consultant who just gives recommendations. I take ownership, build the structures and processes a team needs to work independently, and hand them over cleanly before a full-time position makes sense.
In practice, this means: Reporting and decision-making structures, role clarity and responsibilities, operational rhythms, process documentation, tool setup, and automation.
I have worked in medium-sized companies, corporate innovation teams, venture-funded startups, and scale-ups, stepped into roles without clear owners, built the structure, and handed it over again.
German
Native or bilingual
English
Native or bilingual
Can work on-site
Münster (up to 50km), Köln (up to 50km), Frankfurt am Main (up to 50km), Hamburg (up to 50km), Berlin (up to 50km)
Experience
- FactionalChief of Staff / Interim People and Business Operations ManagerFebruary 2025 - Today (1 year and 4 months)Project Snapshot
- Interim HR Lead
- Process Optimization Sprint
- Consulting Design Agency
- CRM implementation
- Marketing Project Management
- PokercodeChief Operating OfficerENTERTAINMENT AND LEISUREJanuary 2022 - Today (4 years and 5 months)Berlin/Brandenburg Metropolitan Region, GermanyPokercode is an online poker study community. We support poker players from all over the world on their poker journey – hosted by several world-class players and renowned poker coaches in the world.Offering a first-class educational video platform, growing an engaging discord community, and organizing various live poker tournaments, we aim to redefine how poker is perceived. We are a fully remote company, based in Austria with a team spread over 6 countries. My day-to-day responsibilities encompass guiding Pokercode's business operations (finance, accounting, reporting, and human resources). Beyond these, my role extends to the tactical implementation of the company's strategies and overseeing all data initiatives. In an interim capacity, I lead diverse marketing functions – incl. social media, paid, YouTube, and email marketing/CRM.
- Beat81Head of OperationsSPORTSFebruary 2020 - January 2022 (1 year and 11 months)Berlin, GermanyBEAT81 is a leading technology-driven group fitness classes provider, hosting workouts both indoors & and outdoors throughout Europe.Joining with Series A, I launched the city operations function in Berlin and built up the local city teams in 5 European cities. I then transitioned into leading the central operations function, focusing on SCM, process optimization, and strategic initiatives. Core tasks revolved around team management (up to 7 reports), defining local SOPs, managing the end-to-end supply chain (China - EU - US), and ensuring scalable operations.During the Corona pandemic, I was part of the task force to launch one of the most significant online fitness livestreams in the EU and adapted concepts to local COVID regulations.
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Education
- Master of ScienceUPF Barcelona School of Management2016Master of Science (M.Sc.), Management (specialization in Entrepreneurship)
- Bachelor of ArtsFOM University of Applied Sciences for Economics and Management2015Bachelor of Arts (B.A.), International Mangement