Freelancer profile translated to English.

Description

I have 7 years of experience in customer relations within a company, where I developed strong skills in communication, customer request management, and problem-solving.

Today, I offer my freelance services to support companies in:

customer support (email, chat, phone)

customer relationship management

organization and tracking of requests

improving customer satisfaction

I am rigorous, organized, and solution-oriented.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Indépendant
Virtual Assistant
January 2026 - March 2026 (2 months)
I am a virtual assistant specializing in managing customer messages (Facebook, Instagram, email).
I respond quickly, manage orders, and improve customer relations.
Serious, organized, and available.
Freelance
Remote Independent Work
November 2025 - Today (9 months)
I am a virtual assistant specializing in administrative management and customer relations.
I help companies and entrepreneurs improve their organization and communication with their clients.
My skills include:
Management of customer emails and messages
Remote customer service and support
Organization of administrative tasks
Professional writing and communication
My goal is to provide effective, fast, and professional support to optimize my clients' time and productivity.
Restaurant
Virtual Assistant
TELECOMMUNICATIONS
August 2025 - August 2025
Tananarive, Madagascar
I help entrepreneurs and companies stop losing clients through prompt and professional management of their messages and emails.
As a virtual assistant specializing in customer relations, I handle your daily communications to save you time and improve your professional image.
Responsive, organized, and reliable, I become an effective support for your business.