Jenny Madani

Provided user support for the DossierFacile platform, with a role focused on analyzing, verifying, and tracking rental files.

My mission was to assist users in completing their files, check the supporting documents submitted, verify their compliance with established procedures, qualify requests, and guide users when elements were missing or incorrect.

This project required great administrative rigor, a good understanding of user situations, clear and educational communication, as well as strict adherence to the confidentiality of personal data.

I contributed to the regular processing of files, the fluidity of the user journey, and the reliability of the information transmitted, within a digital public service environment.

Within this association, I handle several essential tasks. I am responsible for assisting with grant applications, preparing and submitting requests to obtain the necessary funding for our projects. As treasurer, I also manage the treasury, overseeing budgets, expenses, and income, to ensure rigorous and transparent financial management. Additionally, I am in charge of file tracking, ensuring that all administrative procedures are carried out correctly and on time. My goal is to effectively support the association in achieving its objectives.

In this company, I provide my expertise through various key missions. I carry out graphic designs, creating attractive visuals tailored to the company's needs, whether for marketing, internal, or external communication. I also handle data entry, ensuring the accuracy and regular updating of essential information for the smooth running of operations. In parallel, I am responsible for creating documents, producing reports, presentations, and other indispensable materials. My goal is to deliver quality work, thus contributing to the company's efficiency and success.