About Jenny
English
Native or bilingual
Experience
- Chamonix LocationReservations ManagerTRAVEL AND TOURISMNovember 2015 - August 2019 (3 years and 10 months)Chamonix-Mont-Blanc, FranceChamonix Location is an agency specializing in the rental of vacation properties from studios to luxury chalets for tourists.For 4 years I was responsible for the reservation.My missions at the reservation were:- Management of reservations via Arkiane software- Welcoming customers during check-in/check-out- Keeping owner schedules up to date- Managing technical problems during stays- Verification of the cleanliness of the property before the arrival of the customer- Online listing of properties on Booking.com, Airbnb, Abritel etc, through the extranets specific to each site etc.- Relationship with Tour Operators, issuing pro-forma invoicesResponsible for the photographic shooting of each property to highlight them.
- Banff Lake Louise TourismSenior Information CounsellorTRAVEL AND TOURISMApril 2010 - August 2013 (3 years and 5 months)Banff, CanadaCustomer service for the Banff National Park in Canada.Supervising a team of 9 people under the Manager directory.
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Education
- Maîtrise LEA Commerce International & MarketingUniversité Jean Moulin Lyon III2002