Freelancer profile translated to English.

Description

Do you have files piling up, pending correspondence, an agenda to organize? I'm here for that.

An administrative assistant for over 6 years, I have developed real expertise in document management, professional reception, and rigorous file tracking — particularly in the Belgian public sector.

I work fully remotely, autonomously, with attention to detail and deadlines. My clients can count on a responsive (response within the hour) and organized point of contact.

First mission? I offer a discovery rate so we can work together without commitment.

Industry field of expertise

Languages

French
Native or bilingual
English
Basic

Workplace preferences

Remote only

Primarily works remotely

Ecole d'Administration Public - EAP
Receptionist
October 2022 - Today (3 years and 9 months)
Welcoming visitors, telephone reception, and helpdesk
Administrative management: mail, emails, documents, purchase orders,...
Logistics follow-up and room preparation
Internal newsletter, finance backup, maintenance
Support services: finance (invoicing data entry), training, 1st & 2nd level support, HR,...
Customer Support Microsoft Office Administrative Management Client Reception Administrative and Financial Management
Gîtes et Chambres d'hôtes de Wallonie
Secretary
December 2019 - October 2022 (2 years and 10 months)
Welcoming visitors, telephone reception, and helpdesk assistance + general information
Administrative follow-up and client reminders for payments and various procedures
Drafting minutes, analyzing association-related data, and preparing internal documents
Organization: scheduling appointments, tracking training and events
Website management: managing the website and validating content for the client + customer support to establish their profile
Management and improvement of the client database for optimal follow-up
Administrative management: data entry, client file tracking, salary and meal voucher payments, stock and building management, correspondence, emails,...
Zoho CRM Database Customer Support Organization and Planning Team Spirit