Freelancer profile translated to English.
Back to original languageAbout Jennifer
With one year of experience in telephone advising and customer relations assistance, I offer my services to handle your incoming calls and all tasks related to telecommunications. Additionally, holding a BTS in Managerial Assistance and a Bac Pro in Management and Administration, I offer my services to perform all administrative tasks that fall to you:
Switchboard management for up to 4 lines
Email inbox management
Report entry
Document formatting
Invoice processing
Inventory management
Design of management monitoring tools
Travel organization
French
Native or bilingual
English
Basic
Spanish
Basic
Can work on-site
Nantes (up to 50km)
Experience
- AutobonplanTelephony advisorAUTOMOBILENovember 2024 - March 2025 (4 months)Saint-Herblain, France- Handling incoming calls- Process customer requests by transferring the call to the competent service or by direct response based on procedures upon requestCall reporting on the CRM Up Your Lead
- PREVIAAccounting assistantHEALTH AND WELLNESSJuly 2024 - August 2025 (1 year and 1 month)Nantes, FranceEntry of purchase ordersEntry of invoices in Sage 100Formatting of Excel spreadsheets, anomaly processing
- conversensCustomer relations assistantTELECOMMUNICATIONSJuly 2023 - Today (2 years and 11 months)Saint-Herblain, FranceReception of incoming callsRecording customer requests in the CRMProcessing the email inbox for inquiries
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Education
- BTS Managerial AssistanceLycée Talensac in Nantes2018cours de management d'économie et droit ,langues anglais et espagnol
Skill set (8)
Categories
- Other