Jennifer Ladwig

As a qualified office administrator with over 15 years of experience in customer service, sales, and office organization, I support small and medium-sized businesses as well as sole proprietors as a virtual assistant – 100% remote, reliable, and structured.

Most recently, I managed a team of 10 as department head – today, I’m forging my own path with Büroservice Jennifer Ladwig. From years of experience, I know what truly matters in day-to-day business: quick answers, smooth processes, and genuine relief for you.

- Email and appointment management

- Customer service & customer support (phone, email, chat)

- Complaint management

- Sales support: Quote creation, lead and contact list management

- Data entry, document and database management

- General office organization

Proficient with MS Office, Google Workspace, Zoom, Slack, MS Teams, Zammad, and Plentymarkets.

I work flexibly and adapt to your needs – hourly, in a package, or as a long-term retainer.

Discretion, reliability, and customer focus are a matter of course for me.

Let’s talk if you are looking for relief in your daily office routine.