About Jennifer
French
Native or bilingual
English
Fluent
Experience
- Accor TechCommunication Manager - Europe and North Africa Region (ENA)HOSPITALITYJuly 2022 - Today (3 years and 11 months)Issy-les-Moulineaux, FranceENA Communication Manager:- Creation and deployment of dedicated communication plans in line with Accor Tech's global strategy- Compliance with local regulations and legislation- Design of a training toolkit to professionalize internal and external hotel communication- Management of internal social networks (Teams & Viva Engage Channel)- Organization of internal events in France and abroad- Creation of a distinctive visual identity for the ENA region (dedicated email address, logo, Teams channel)- Monitoring of communication performance and KPI analysis- Video shooting and editing- Creation and delivery of communication materials (announcements, videos, infographics, templates, etc.)- Organization of virtual, in-person, interactive events, etc., aimed at informing and strengthening team engagementGlobal Communication Manager- Monitoring and dissemination of "mood survey" results weekly with a monthly report- Organization of internal events in France, including KPI monitoring (400 people)- Creation of visuals (banners, presentations, etc.)- Video editing to support communication initiatives- Support for the operational deployment of Accor Tech's global communication strategy- Support for Accor and Accor Tech branding initiatives, as well as external communication activities- Support for global projects in coordination with the Global Head of Communications- Sharing ideas and expertise to improve communication within the global team- Creation and regular review of distribution lists
- EY Services FranceCommunication ManagerCONSULTING AND AUDITSMarch 2018 - Today (8 years and 3 months)Courbevoie, FranceCOMMUNICATION- Development and animation of the internal communication strategy- Support for IT project teams: briefs, internal communication and marketing content (mailing, flyers, posters, visuals, newsletters, satisfaction surveys, etc.)- Design and production of tutorial videos, creation of UX Design support- Establishment and dissemination of IT procedures (French / English)- Crisis communication management and development of Green IT communication- Management consulting and participation in the development of recommendations- Harmonization of communications across all internal channelsPROJECT MANAGEMENT- Drafting of specifications and requirements- Management/Coordination of tests, management of the deployment phases of the telephony tool and planning at the France level- Development of the communication plan and animation of the communication strategy with internal clients- Coordination of different stakeholders and KPI monitoring- Implementation of a knowledge base- Verification of deliverable compliance
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Education
- Master 2 Marketing and CommunicationPanthéo Assas Université2021