Jennifer Cipriani

As part of the development of my independent business, I offer remote medical secretarial services dedicated to healthcare professionals looking to optimize their organization.

I act as a true remote administrative support: managing calls and appointments, patient file follow-up, correspondence processing, coordination with healthcare facilities, and patient journey support.

My approach is based on rigor, confidentiality, and efficiency, with a clear goal: to offer practitioners a reliable, human, and structured service that allows them to fully refocus on their medical activity.

Thanks to my field experience, I can integrate quickly and offer a smooth and professional workflow from the start.

Currently a medical secretary for a surgeon, I handle the complete daily secretarial management.

My tasks include managing patient calls, scheduling appointments, managing medical records, and administrative follow-up of consultations and procedures.

I also coordinate with healthcare facilities, prepare surgical files, and manage post-consultation follow-up (correspondence, reports, scheduling check-ups).

Autonomous and organized, I ensure a smooth and professional patient experience while optimizing the practitioner's medical time.

At Berger-Levrault, I worked as an IT technician and business coordinator dedicated to healthcare software.

My role involved assisting healthcare professionals in learning, using, and optimizing their daily IT tools.

I managed incidents, configured software, and acted as a liaison between users and technical teams to ensure solutions were adapted to field constraints.

This dual technical and business expertise allows me to quickly understand existing environments and effectively integrate into medical practice organizations.