About Jeffrey
English
Native or bilingual
Chinese
Native or bilingual
Experience
- FreelancerBusiness consultantAugust 2022 - Today (3 years and 11 months)Shanghai, ChinaAI Transformation Strategy for a Top-Tier Chinese Dairy Company• Partnered with ByteDance to assess digital maturity and pain points across business units.• Built an AI business blueprint covering key use cases, workflows, and implementation priorities.• Led AI Agent demos for functional scenario validation.Digital Marketing for an Apparel Fashion Brand in China• Conducted domestic and international trend/category analysis.• Built Xiaohongshu channels for brand exposure and product promotion.• Supported influencer collaboration and monitored public opinion, competitors, and content trends.AI Agent Supply Chain Solution for a Saudi Company• Analyzed the global supply chain solutions market, SME pain points, and growth opportunities.• Developed and tested an AI Agent supply chain product using DIFY/Codex.Market Entry Strategy for a Canadian Digital Marketing Company in China• Conducted China market analysis and customer profiling.• Built a customer capability model and prioritized strategic initiatives.• Identified potential clients and designed outreach strategies.Localization of an European Travel Booking Platform• Developed China localization strategies based on local travel consumption habits.• Conducted benchmarking against local and international travel platforms.• Used Baidu Analytics to analyze traffic sources, demographics, and user behavior.China Social Media & Consumer Insight Analysis for a U.S. Restaurant Chain• Conducted competitor analysis of local and international restaurant brands.• Performed social listening and sentiment analysis to identify market opportunities.• Built an AI Agent workflow to analyze social media content and identify trends.Apparel Strategic Sourcing for a U.S. Fashion SCM Company• Sourced suppliers and managed vendor relationships for international apparel brands including Nasty Gal, Saks, and Nordstrom.Contributed to Kantar Consulting’s Cultural Streetscapes column.
- Alibaba groupBusiness Analytics ExpertMay 2021 - June 2022 (1 year and 1 month)Hangzhou, ZJ, China• Identified category opportunities to guide new product launches: analyzed consumption data, monitoredproduct selling cycles and predicted consumption trends as well as opportunity products; looked into userconsumption preferences by analyzing users' search and consumption behavior• Formulated new customer strategies: analyzed new customer penetration, transformation and repurchase retention; studied external NPS Research Report; selected and benchmarked top selling products resulting in a 20% increase in new customer penetration• Formulated brand strategies: researched user brand preferences in different regions to provide evidence in brand marketing activities; evaluated the transaction scale, penetration, transformation and other brand dimensions on TCC; screened top selling brands as well as potential brands to formulate different operation strategies• Improved pricing strategies: examined current pricing strategies through internal interviews and dataanalysis; monitored pricing policies of competitors to make timely adjustments• Designed business indicators and created dashboards: established a data-based operation system; visualized data indicators and insights exhibited on the dashboards
- Accenture Strategy & ConsultingManagement ConsultantSeptember 2017 - May 2021 (3 years and 8 months)Shanghai, ChinaValue Chain Optimization, Paper Industry• Assessed supply chain performance through interviews, user research, business strategy review, organizational analysis, and Accenture assessment tools.• Built supply chain KPIs and performance review mechanisms.• Developed customer personas based on profitability, growth, risk, and behavioral attributes; applied Python and K-means clustering for customer segmentation and behavior analysis.• Conducted price waterfall and price sensitivity analysis using historical volume data, and developed differentiated pricing strategies by region/category to improve gross margin.Aftermarket Pricing Benchmark Analysis, Automotive Industry• Collected aftersales service parts pricing benchmark data across multiple channels.• Analyzed competitor maintenance cost structures and aftersales service policies.• Developed recommendations for aftersales pricing, maintenance policy, and customer service improvement.Supply Chain Planning Optimization and Implementation, Consumer Electronics• Conducted as-is supply chain planning analysis through interviews, user research, strategy review, organizational analysis, and process assessment.• Identified pain points and requirements for supply planning and material requirement planning.• Mapped requirements against JDA system functions and existing ERP/SRM systems.• Reshaped end-to-end planning processes and developed business blueprints with the JDA solution architect.Service Parts Planning Optimization, Automotive Industry• Assessed demand forecast accuracy and fulfillment rate through interviews and data analysis.• Optimized ABC classification and planning parameters by scenario.• Developed safety stock calculation logic and Excel-based planning tools.• Established master data maintenance process and governance mechanism.• Delivered planning methodology and tool training.
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Education
- Master of ScienceCranfield University2017Master of Science
- Bachelor of ArtsShandong University of Finance and Economics2015Bachelor of Arts