About Jebalia
Arabic
Native or bilingual
French
Fluent
Experience
- CarrefourContent ManagerApril 2023 - Today (3 years and 4 months)Tunis, TunisiaCreation and integration of product sheets via MagentoProduct data management: references, EAN, variationsConsistency and quality control of dataWriting and enriching product descriptionsIntegration of visuals (photos, videos)SEO optimization of product contentPrice and stock monitoring via SAPCollaboration with suppliers and the webmarketing teamParticipation in commercial campaignsPerformance analysis and continuous improvement
- CARREFOURCustomer Service ManagerJanuary 2022 - March 2023 (1 year and 2 months)Tunis, TunisiaCustomer satisfaction and complaint managementKPI and performance monitoringTeam managementProcess improvement
- M-HOMSENSEShowroom ManagerJanuary 2021 - December 2021 (11 months)Tunis, TunisiaDaily showroom management (organization, setup, client reception)Sales optimization through merchandising and product showcasingClient advice and support throughout their purchasing journeyStock monitoring and management (replenishment, inventory, supplier coordination)Negotiation and supplier relationsSales performance analysis and implementation of improvement actions
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Education
- Managerial and IndustrialHigher Institute of Economic and Commercial Sciences of Tunis2021Manag ´ eriale et Industrielle
- Baccalaureate inLycee Farhat Hached2016Baccalaureat en