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Jean-Yves AkaJA

Jean-Yves Aka

Expert CRM Microsoft Dynamics 365 & Power Platform

€700/day
Paris 1er Arrondissement, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Jean-Yves

Expert CRM on the Microsoft Dynamics 365 Customer Engagement solution and certified Microsoft Power Platform Solution Architect with over 10 years of experience in designing, developing, and integrating CRM applications for financial institutions and companies in various sectors. Strong skills in Agile methodologies and certified Scrum Master (PSM1), with expertise in team management and support on complex projects.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris 1er Arrondissement (up to 50km)

Experience

  • LCL
    Expert Solution Microsoft Dynamics 365 CRM
    BANKING AND INSURANCE
    July 2017 - January 2025 (7 years and 6 months)
    Villejuif, France
    AREA OF EXPERTISE:

    Integration of Microsoft Dynamics 365 On-Premise CRM software (Agile project mode).
    • Version upgrade of the Microsoft Dynamics 365 CRM application from version 8.2 to version 9.1 and cloud migration study
    • Design, costing, and scoping of needs with the business

    • CRM configuration and specific developments (C# plugins; JavaScript, HTML Web resources, Data integration and export via Microsoft SSIS, Development of Microsoft SSRS reports, Data integration via Web Service)
    • Implementation of the architecture (Server, application, and sizing)
    • Corrective and evolutionary maintenance of CRM applications
    • Tech-Lead

    Microsoft Dynamics CRM Expertise Development Configuration IS Architecture Agile Team Management Project Management Audit Consulting
  • Banque de France
    Expert Microsoft Dynamics CRM
    BANKING AND INSURANCE
    October 2014 - June 2017 (2 years and 9 months)
    Paris, France
    La Banque de France relies on Microsoft Dynamics 365 CRM and is undertaking several projects simultaneously.

    AREA OF EXPERTISE:
    • Leading teams (Tech-Lead) for strategic CRM projects in Agile mode (RCLI, MODAC CRM, FITIERS).
    • Drafting technical specifications and coordinating with business analysis to ensure deliverables meet requirements.
    • Solution design, CRM application configuration, and specific developments (Plugin, JavaScript, SSRS reports).
    • Version upgrade of Microsoft Dynamics CRM 2011 to version 2015.
    • Corrective and evolutionary maintenance of CRM applications.
    Microsoft Dynamics CRM Agile Method Software Integration Project Management Code Review Migration Audit
  • Europ Assistance
    Technical Consultant Microsoft Dynamics CRM
    BANKING AND INSURANCE
    June 2013 - April 2014 (11 months)
    Audit of Microsoft Dynamics 2011 On-Premise CRM performance and process optimization.
    Development of reports and integration of custom solutions.
    Microsoft D365 .NET C# JavaScript

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Education

  • MASTER 2 of Science COMPUTER SCIENCE
    SUPINFO PARIS
    2012

Certifications

Skill set (33)

Categories

  • Other