Freelancer profile translated to English.

Description

Passionate about IT, Digital, and CRM for over 10 years, I have carried out projects for various clients and sectors.

The implementation of digital tools, the optimization of IT processes, and the improvement of user experience have provided me with broad knowledge of business needs.

Versatile, curious, and diplomatic, I am comfortable interacting with different teams, both business and technical.

Today, I bring my expertise in these areas, across all sectors, to meet new challenges.

Looking forward to collaborating together!🤝

Languages

French
Native or bilingual
English
Fluent
Spanish
Basic

Workplace preferences

Can work on-site

Marcy-l'Étoile (up to 30km), Lyon (up to 30km), Paris (up to 10km)

OMNES Education
PO - CRM Manager
EDUCATION AND E-LEARNING
January 2023 - Today (3 years and 5 months)
Paris, France
The Omnes Education Group uses the Eudonet CRM for managing the commercialization of its programs. This tool allows for the management of applications, registrations, re-registrations, or deferrals of candidates and students:
- Management of Eudonet CRM (evolutionary maintenance, configuration, RUN),
- Point of contact for project teams interacting with Eudonet CRM and business departments to address evolution requests and projects from the marketing and sales department,
- Review of configuration and tool evolution user stories in collaboration with the publisher, the internal Business Analyst, or developers,
- Management of the relationship with the EUDONET publisher,
- Interface with the IT department and inter-application flows, particularly Salesforce, AGATE, Welcome,
- Organization of operational actions for campaign management (application, registration, etc.)
Agile methodology Atlassian JIRA Atlassian Confluence CRM Salesforce
Kering
IT PM
LUXURY GOODS
October 2022 - December 2022 (3 months)
Paris, France
Preparation for the redesign of the Back End of the Coremodel and the e-commerce sites of the 4 brands Alexander McQueen, Balenciaga, Yves Saint Laurent, and Bottega Veneta, to migrate to a Headless system.
Agile methodology Atlassian JIRA Atlassian Confluence
Elior Group
Digital Applications Project Manager
RESTAURANTS AND FOOD SERVICE
September 2021 - September 2022 (1 year and 1 month)
Courbevoie, France
- Redesign of UI and UX for the TimeChef application under Angular:
Restaurant menus, cafeterias, canteens; Click & Collect/Click & Service orders; Attendance management; Badge top-up; Notifications; + other features to come
- Organization of the team in Agile + Monitoring and facilitation of ceremonies
- Management of 3 Front-End and Back-End developers
- Writing of user stories and specifications
- Backlog management and prioritization
- Budget monitoring + Load analysis
Adobe XD Postman Azure DevOps Agile methodology