You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Jean-Philippe PalauJP

Jean-Philippe Palau

IT Program and Transformation Director

€1,000/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Jean-Philippe

With 30 years of experience in managing complex projects, strategic programs, and international IT teams, I now support companies as a freelancer to optimize their delivery, lead strategic transformations, and strengthen the alignment of their information systems with their business objectives.

Accustomed to working in multicultural environments, I have led teams spread across several continents and managed IT solution implementation projects in numerous countries. This expertise allows me to anticipate and overcome challenges related to diverse local practices, regulations, and expectations.

With strong leadership, I know how to unite international teams and partners around a clear and structured vision, taking into account cultural and organizational specificities. My approach is based on active listening and a strong adaptability to ensure the buy-in and effectiveness of strategic initiatives.

Resolutely focused on innovation and technological evolution, I support companies in pragmatic, value-oriented transformations, with the goal of increasing their performance, agility, and global competitiveness.

Available to discuss your transformation challenges and support you in your international strategic projects.
  • French

    Native or bilingual

  • English

    Native or bilingual

  • Spanish

    Fluent

Can work on-site
Paris (up to 50km)

Experience

  • SFR
    Salesforce B2B Transformation Director
    October 2024 - Today (1 year and 8 months)
    Program Launch
    • Took over a struggling project within the program to get it back on track and normalize the relationship with the integrator
    • Co-facilitated business and IT workshops to define a sequencing plan for priority transformations to be implemented in 2025
  • VO2 Group
    Program Executive for
    June 2023 - October 2024 (1 year and 4 months)
    Management
    • Managed a factory of 65 people in Paris, Jerusalem, and Shanghai delivering clienteling and customer service solutions
    • Led the SFOA (Salesforce on Alibaba) program within the PIPL regulatory framework for China.
    • €12M annual revenue
    • Active participation in the VO2 Group strategic committee
    • Development of activities in Shanghai (China) around Salesforce on Alibaba and data compliance programs. Technical Environment
    • Salesforce (Sales Cloud, Service Cloud, Mulesoft)
    • IOS
    • Angular, React Native
    • Threekit
    • WeCom / WeChat
  • Capgemini pour PSBanque
    Multi-Distributed Salesforce & Digital Services
    January 2021 - June 2023 (2 years and 5 months)
    Café Casa Paris, Casablanca, Morocco
    Construction & Management of a Multi-Distributed Salesforce & Digital Services Center (France - Spain - Morocco - Paris - Nantes - Madrid - Casablanca)
    Managed 55 people based in Paris, Nantes, Madrid, Vigo, and Casablanca
    • A Solution Architect
    • Product Owners and Business Analysts
    • A PMO and a Scrum Master
    Technical Environment: Sales Force Sales Cloud / Service Cloud / Webmethods


Recommendations

Be the first to recommend Jean-Philippe

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • DESS CAAE (Diploma in Business Administration Aptitude Certificate),
    IAE Nice
    1995
    DESS CAAE (Certificat d'aptitude à l'administration des entreprises),
  • MIAGE (Master's in Computer Science Applied to Business Management),
    IAE Nice
    1994
    MIAGE (Maîtrise d'informatique appliquée à la gestion des entreprises),

Certifications

  • Salesforce Admin
    Salesforce
  • Salesforce Service Cloud
    Salesforce

Skill set

Categories