Freelancer profile translated to English.
Back to original languageAbout Jean-Paul
Payroll and HR Administration Manager
Specialist in payroll management and multi-convention administration and configuration of adapted solutions.
With my experience, I master the entire payroll process, from support to optimization, ensuring rigor and compliance.
My intervention can also include the implementation and configuration of tools to simplify HR management and meet the specific needs of your company/companies.
Payroll, payroll management, HRIS, Silae, Yeap payroll, personnel administration, HR and social consulting and audit.
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- JpaieCEO & Founder @JpaieHUMAN RESOURCESAugust 2024 - Today (1 year and 10 months)Pau, FranceAs a freelance payroll management specialist, I support companies in mastering their personnel administration and legal obligations. Expert in multi-convention payroll, I offer tailor-made services to meet the specific needs of each client, whether they are small structures or larger organizations.My role:• Payroll production and management: I handle the creation of payslips and the management of social declarations to ensure full compliance.• Personalized support: I assist my clients in the daily management of their HR issues, providing them with adapted and operational advice.• Software configuration: I configure and optimize payroll tools to simplify their use and improve the efficiency of internal processes.• Multi-convention expertise: I manage the specificities of multiple collective agreements, ensuring their precise and adapted application to each sector of activity.• Audit and compliance: I analyze existing practices and propose adjustments to ensure compliance with current legislation.My strengths:• Solid expertise in payroll and personnel administration.• A flexible and personalized approach, adapted to my clients' constraints and priorities.• Mastery of payroll tools and multi-convention processes.• High responsiveness and a constant focus on customer satisfaction.As a freelancer, I am a true partner for my clients, allowing them to focus on their core business while having the assurance of reliable and rigorous payroll management.
- PayfitCustomer Success Manager vsb / sbHUMAN RESOURCESFebruary 2023 - October 2024 (1 year and 8 months)Paris, FranceAs a Customer Success Manager (CSM) at PayFit, I played a key role in customer satisfaction and retention. My main objective was to ensure that each client fully benefited from PayFit solutions by supporting them throughout their journey with our products.My responsibilities:• Client onboarding: I assisted new clients in getting started with the solutions, ensuring their integration was smooth and effective.• Customer relationship management: I built strong and lasting relationships with my clients, understanding their specific needs and anticipating their expectations.• Support and problem resolution: I was their main point of contact, answering their questions and quickly resolving any issues encountered.• Continuous training: I organized training sessions and provided resources to help clients optimize the use of our products.• Feedback collection: I gathered and analyzed their feedback to identify areas for improvement and collaborated with internal teams to optimize offerings.• Business development: I identified opportunities for additional sales (upsell and cross-sell), proposing solutions adapted to their evolving needs.My skills:• Excellent communication skills: I can clearly explain complex concepts and build trust with my clients.• Empathy and active listening: I understood clients' concerns and responded appropriately.• Proactivity: I always anticipated my clients' needs and proposed solutions before problems arose.• Technical skills: I am proficient in SaaS products and the use of tools like CRMs.• Team spirit: I collaborated effectively with internal teams, including sales, marketing, and product development.
- Paie & rh solutionsPayroll Manager / ExpertHUMAN RESOURCESJuly 2021 - February 2023 (1 year and 7 months)Pau, FranceExpert payroll manager for a specific client type (franchises), supporting development, and managing payroll in its entirety.
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Education
- Professional title of payroll managerAFPA - Chartres2019Le Titre Professionnel Gestionnaire de Paie, certification reconnue par l'État français (niveau 5, équivalent Bac +2), atteste de compétences en gestion administrative et technique de la paie, permettant d’exercer un rôle clé en entreprise ou en cabinet comptable. Le métier vise à produire des bulletins de salaire conformes à la législation sociale, gérer les déclarations sociales (DSN, URSSAF, Pôle Emploi, caisses de retraite, mutuelles, etc.), suivre les obligations sociales de l’employeur (cotisations, conventions collectives, accords d’entreprise) et conseiller sur les problématiques de paie et de droit social. Les compétences acquises incluent le traitement de la paie (collecte et saisie des éléments variables, établissement des bulletins, gestion des indemnités), la gestion des déclarations sociales (production des déclarations obligatoires, vérification des charges sociales), la veille juridique et sociale (suivi des évolutions légales, application des conventions collectives) et la gestion administrative (suivi des entrées et sorties, gestion des relations avec les organismes sociaux).