Jean Patrick P.

System administrator and web developer at Owl Systems since 2019, I ensure the security and optimization of IT infrastructures while actively contributing to the development and maintenance of web solutions. My work focuses on technical server management, strengthening security systems, and creating high-performance web tools. I also participate in open-source projects and initiatives aimed at promoting better cybersecurity practices.

Responsibilities:

- Administration and maintenance of servers for schools and associations, ensuring their availability and reliability.

- Strengthening the security of IT infrastructures with adapted solutions.

- Development and updating of websites and web applications, integrating modern and secure functionalities.

- Participation in open-source projects, contributing to innovative web and IT tools.

- Implementation of monitoring and security solutions for connected environments.

- Organization of technical sessions to raise awareness of good cybersecurity practices.

Results:

- Significant improvement in the performance and security of managed systems.

- Development of effective web solutions that meet specific user needs.

- Contribution to technical innovation through open-source projects.

- Raising end-user awareness of IT security and secure practices.

Manager of an IT SARL at Nomad Corporation from 2012 to 2019, I supervised IT maintenance and security for various clients, while providing training and developing user skills. I managed security projects, developed customized strategies, and improved IT system performance. My work led to a reduction in security incidents and high customer satisfaction through robust and personalized solutions. Responsibilities:

- Supervision and management of IT maintenance and security for various clients, ensuring optimal protection and performance.

- Training clients on IT tools to improve the security and efficiency of their systems.

- Management of IT security projects from planning to execution.

- Analysis of client needs and development of customized security strategies.

- Participation in user training and skill development.

- Training apprentices for RNCP6255 and RNCP35587 certifications. Results:

- Notable improvement in the security and performance of client IT systems.

- Increased client autonomy through targeted and effective training.

- Implementation of robust security solutions, ensuring optimal protection.

- High client satisfaction through personalized security strategies.

- Significant reduction in security incidents and improved IT infrastructure resilience.

Network and systems administrator at SIVIT Sarl from 2004 to 2010, I managed server outsourcing, installed and configured software, and optimized network traffic. I also performed security audits and provided customer support. My work led to the implementation of effective documentation, reduction of errors through clear procedures, automation of client processes, and increased revenue by optimizing resources. Responsibilities:

- Outsourcing of servers and clusters following established procedures.

- Installation and configuration of software (web servers, email, firewalls).

- Assembly, rack installation, and troubleshooting of servers.

- Configuration of routers and switches, optimization of network traffic.

- Security audits, problem diagnosis, and recommendation writing.

- Customer support for dedicated, virtual, and shared servers. Results:

- Implementation of internal and external documentation systems to improve information sharing.

- Reduction of errors through clear and well-documented procedures.

- Automation of client creation and delivery processes, increasing efficiency.

- Increased revenue through optimized resource utilization and time savings.