Freelancer profile translated to English.
Back to original languageAbout Jean-Pascal
Transformation Director and Program Director with robust experience in supporting public and private organizations in their transformation, modernization, and performance improvement projects.
I work with General Management, Business Units, and IT departments to:
• Define and manage transformation roadmaps
• Lead organizational and digital transformation programs
• Support organizational and process evolution
• Structure the governance and management of strategic programs
• Facilitate change adoption by teams
• Develop collective effectiveness and employee engagement
• Align business, human, and technological objectives to drive performance
Some achievements:
• Supported over 25,000 users in their transformations
• Managed strategic and sensitive programs for major groups
• Migrated and transformed 12 SaaS CRMs
• Deployed over 450 digital and collaborative platforms
• Managed and coordinated multidisciplinary teams
• Interventions in the service, industry, retail, local government, and non-profit sectors
Convinced that the success of a transformation relies above all on the people driving it, I help organizations implement sustainable changes that create value and performance.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 10km), Melun (up to 50km)
Experience
- QualidataKey Account Manager, CRM Project ManagerJanuary 2021 - October 2025 (4 years and 9 months)92800 Puteaux, FranceKey Account Manager, for 12 major associations and foundations in France.CRM integration and migration project management.
- Publicis SapientKey Account ManagerDecember 2009 - December 2020 (11 years)Paris, FranceKey Account Manager, for 4 major associations and foundations in France.CRM integration and migration project management.
- NTIC-ASSISTANCEGeneral ManagerFebruary 2008 - December 2012 (4 years and 10 months)• - Consultant in organization, transformation, project management, and change management.• - Audit and expertise in CRM and IS Project and Program Management,• - 360 Communication Consultant, in the public administration, industry, and service sectors. Notably at ADRT du Loiret, ADEM-MO (Machine Tools), AERO PHIL (Aeronautical Maintenance), CARTONNAGE INDUSTRIEL, COFFEE TIME.
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Education
- Master 2 (M2), ExpertEcole supérieure de Gestion1997Master 2 (M2), Expert
- Information Systems Security, Cyber Security - IS SecurityANSSI2025Sécurité des Systèmes d'information, Cyber sécurité - Sécurité des S.I.