Freelancer profile translated to English.
Back to original languageAbout Jeannie
I am a good communicator looking for a long-term project where I can thrive and, above all, contribute to its success. My expertise lies in my communication, functional support, change management, and project management skills. I have a great ability to adapt, I am organized, and I enjoy working in a team. I hope you will like my profile and that I will join your team soon. I am generally available within three months, with the possibility of reducing this if needed. Do not hesitate to contact me, and I hope to see you soon!
French
Native or bilingual
Spanish
Conversational
English
Fluent
Can work on-site
Vigneux-sur-Seine (up to 30km), Paris (up to 10km), Évry (up to 10km), Créteil (up to 10km), Puteaux (up to 10km)
Experience
- FRANFINANCEBusiness Analysis Project Manager / PMOBANKING AND INSURANCEMarch 2022 - Today (4 years and 3 months)Puteaux, FranceProject Manager: Steering / Establishing and monitoring project schedules / Creating project monitoring dashboards / Ensuring communication and coordination of the project with business units and various IT departments.PMO: Administration of employee-day budget monitoring / Updating and analyzing employee-day budget monitoring / Preparing and planning monitoring committees / Monitoring project portfolio / Reporting budget alerts / Monitoring IT contracts for fixed-price, licenses, maintenance, and RUN.
- Crédit Agricole SACompliance IT Project ManagerBANKING AND INSURANCEDecember 2018 - February 2022 (3 years and 3 months)Montrouge, FranceEWRA & Corpus FIDES ProjectsEWRA Campaign ManagerAcceptance Testing: Testing regulatory adaptations and tool version upgrades / Regression testing / Impact analysis for user entities / User acceptance testing support / Audit trail of testing results / Impact analysis for user entities. Projects: Coordinating project stakeholders / Leading progress and project/steering committee meetings / Ensuring deployment in 220 entities in France and internationally / Ensuring internal and external communication.Change Management: User training / Creating training materials and conducting training sessions in French and English / Change support.User support in French and English, both spoken and written.
- BNP ParibasIT Services Manager & ICOBANKING AND INSURANCEOctober 2017 - June 2018 (9 months)Service Management: Monitoring activity, primarily maintenance / Participating in the implementation of the dynamic version of the activity (CRM dynamic, e-CRM) / Monitoring marketing strategy through community participation / KPI monitoring / Incident monitoring / Budget monitoring / SLA (Service Level Agreement) monitoring / Collaborating and providing feedback to IT & CRM teams / Providing support and organizing bi-monthly steering committees.Project: Implementing SLAs (setting up a working group, weekly meetings, connecting different departments, writing support documentation...).ICO (IT Continuity Officer): Ensuring IT continuity. Reporting / Quarterly meetings / Activity monitoring (applications).
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Education
- Master in Digital Communication, Management, and Advertising StrategiesIsifa Plus Values2014
- Bachelor's Degree in Information and CommunicationUniversité Paris VIII2012