Freelancer profile translated to English.
Back to original languageAbout Jeanne
Graduate of EMM Normandie, with a background in IT new product development, change management, project management... Passionate, communicative, and unifying, teamwork is my driving force. Convinced of my ability to put my creativity and enthusiasm at the service of your project, I thrive in collaborative and managerial innovation. Whether technical or human innovation, I invest myself in all types of projects.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- EDFCollaborative Tools ManagerCONSULTING AND AUDITSJanuary 2021 - Today (5 years and 5 months)Courbevoie, FranceWithin the Information Systems and Digital Department (DSIN), as Digital Workplace Manager, I manage the Google ecosystem and new collaborative tools at Dalkia.🎯 Activities:- Manage and lead the Google Digital Workplace program for Dalkia and its subsidiaries- Define the organizational standard for handling support requests and performance monitoring- Implement and promote new collaborative digital uses- Define and evolve the technical architecture of solutions with the help of technical specialists- Manage teams and ambassadors to ensure the evolution and operation of digital workplace solutions (80 ambassadors)- Manage RUN and support (L1 / L2 / L3).- Manage commercial relationships with Google and its technological partners (Google, Aodoc, Klaxoon...)- Manage OPEX and CAPEX budgets for the domain🎯 Project management for transformation projects for Dalkia and its subsidiaries (18K employees):- Project to replace the mobile device management solution (MDM & EAM)- Management and integration of Chromeboxes in our meeting rooms- Redesign of the signature management tool- Integration of a script to identify and delete unused email addresses- Project to secure our Google environment: improve the security of our email flow through SPF-DKIM-DMARC protocols- ...
- DEVOTEAM GCLOUDLead Change & Digital Transformation [Ring Central | Smartsheet | Copper | LumApps]CONSULTING AND AUDITSJune 2019 - December 2020 (1 year and 6 months)- Implementation of a change support system to optimize the adoption of new digital tools for end-users- Consulting and implementation of communication, training, and organizational activities- Implementation of digital transformation systems and methods to maximize the value brought by tools within the organization- Execute and manage deployment and integration projects of solutions for our clients- Support transformations throughout the entire process of defining and implementing change management- Define the change management strategy taking into account the different levers and aspects of change management- Conduct watch and identify innovative practices and tools- Maintain and develop methodological tools: training materials, user training, and documentationSome client references: Macif, Acoem, AKUO, Masilly, Smile, Gie Mgo, Veepee, Adeo, Yellow korner, Artdesk, Sysmex, Biomonde, CRPCEN, Altho ...
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Education
- Grande Ecole Program - Master's Degree EquivalentEcole de Management de Normandie2017Marketing & Communication digitale Conduite du changement Gestion de projet